Overview Join PHOENIX Retail, LLC, a dynamic retail platform showcasing the Express and Bonobos brands globally. At Express, we pride ourselves on modern, confident style, catering to those dressing for work, daily activities, or special occasions. Bonobos represents menswear excellence, renowned for perfect fit and personalized shopping experiences. With over 400 Express stores and 50 Bonobos Guideshops, along with our online presence, we invite you to be part of our inspiring journey! Store Name Mayfair Responsibilities We are on the lookout for an enthusiastic Retail Sales Consultant to join our vibrant team! The Retail Sales Consultant will create a welcoming in-store atmosphere, elevating our customers' shopping experience while assisting with merchandise management and maintaining store cleanliness. Key Responsibilities Ensure a tidy and organized sales floor, checkout area, fitting rooms, and stockroom, creating a safe and inviting shopping environment. Adhere to company policies and procedures to promote safety for both associates and customers. Support product launches by following company standard operating procedures. Deliver an exceptional customer experience every day. Process transactions swiftly and accurately to minimize customer wait times. Address and resolve customer service issues positively, escalating to management when necessary. Promote our credit and loyalty programs by explaining their benefits and encouraging customer participation. Perform additional tasks as assigned by your supervisor. Required Experience & Qualifications Education: High School Diploma or equivalent. Experience: 0-2 years preferred, with a minimum of 6 months in a retail role. Comfortable using technology including iPads and registers. Available to work flexible hours, including nights and weekends. Meets physical demands of the role. Critical Skills & Attributes Prior retail experience preferred. Strong customer service and communication skills with an ability to connect with customers. Excellent verbal and written communication skills for interaction with customers and team members. A collaborative spirit and a commitment to teamwork. Benefits and Compensation At PHOENIX, we offer a comprehensive benefits package for full-time associates, including: Medical, pharmacy, dental, and vision coverage. 401(k) and Roth 401(k) with company match. Merchandise discounts. Paid time off. Parental leave for new mothers and fathers. Part-time associates may obtain assistance through LIG Solutions for insurance coverage options, receive paid sick leave, and have access to the 401(k) with company match, along with discounts and incentive programs. Your actual compensation will be determined based on factors such as location, skills, and relevant experience. Closing PHOENIX is an equal opportunity employer and does not discriminate based on any protected characteristics. We are committed to fostering a diverse and inclusive workplace. If you require accommodation due to a disability during the application process, please let us know how we can assist you. We do not accept unsolicited resumes from third-party recruiters. Without a signed agreement, we will not consider or approve payments for candidates submitted by third parties.