Retail Sales Consultant

2 Days Old

Join Optimum As A Retail Sales Consultant Optimum is a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! A career at Optimum means you will be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. If you are resourceful, collaborative, team-oriented, and passionate about delivering consistent excellence, Optimum is the company for you! As a Retail Sales Consultant, your dynamic personality will forge powerful connections with our customers, while exceeding sales targets, and delivering an unparalleled partner and customer experience. As a valued member of the Optimum Retail team, you will leverage your individualistic personality to become an in-store brand ambassador that focuses on selling our industry-leading connectivity solutions while creating lifelong customers by delivering an exceptional customer service experience! Our culture of excellence provides a pathway to success as your leaders and peers will support your personal and professional growth by cultivating the skills needed to achieve sales targets, allowing you to be a successful earner in Optimum's lucrative compensation plan. Responsibilities Connection builder: Your communication skills will be the magic that bridges the digital divide. You will be the first point of contact for our customers, and it's your responsibility to create a positive and welcoming environment. Store Expert: As a product expert, you will have a deep understanding of our products and services. Stay up to date with the latest trends and advancements in the telecommunications/mobile industry. Problem Solver: Assist customers with billing and service-related questions, ensuring they have a clear understanding of their accounts. Process payments, exchanges, and equipment issues efficiently and accurately. Troubleshoot technical problems and provide solutions, ensuring customer satisfaction and loyalty. Brand Ambassador: As the local face of our company, you will embody the Optimum brand. Demonstrate professionalism, integrity, and enthusiasm in all customer interactions. Represent our company values and create a lasting impression that reflects positively on our brand. Team Builder: Work closely with your colleagues to ensure an exceptional customer experience. Share knowledge, assist with complex inquiries, and provide backup support when needed. Foster a supportive and collaborative team environment that contributes to overall customer satisfaction. Qualifications Minimum Qualifications and Essential Functions: High school diploma or equivalent is necessary. A minimum of one year of retail selling experience. Effective communication, negotiation, and problem-solving skills. Self-motivator with a knack for working independently. Proficient computer and...
Location:
Charleston, WV, United States
Category:
Sales And Related Occupations