Job Type Full-time Description HOURLY RANGE: $12.00-$14.00 ALL FULL TIME POSITIONS: In addition to your pay, your salary also includes Medical, Dental and Vision Insurance. The Biweekly deduction from employee paycheck is $40.00 for Employee Only, $95.00 Employee plus Children, $120.00 Employee plus Spouse, and $140.00 Employee plus family. FUNCTIONS STATEMENT: · Serving customers by collecting money and ringing up sales in cash register, processing credit card purchases, closing out and making accurate deposits. MAJOR DUTIES: · Prepares inventory reports. · Maintains inventory operations by following policies and procedures; reporting needed changes. · Contributes to team effort by accomplishing related results as needed. · Organizes supplies in an orderly system. · Maintains an inventory with an existing or self-developed program. · Determines the types of items that sell most often. · Tracking the dollar values of items being sold. · Must have effective and courteous communication skills. · Availability to work any shift, start time, weekends and holidays. · Maintain a professional work schedule. · NOTE: The above duties are intended to describe the general nature of work performed by an employee in this position. These statements are not to be considered as an all-inclusive list of the duties, knowledge, skills, abilities and other characteristics of an employee in this position. KNOWLEDGE REQUIRED BY THIS POSITION · Knowledge of organized reporting methods and techniques for inventory, ordering, and stocking. · Knowledge of office organization, scheduling, analyzing information. · Knowledge of the importance of deadlines, workflow, lines of authority, value of items being inventoried and sold. · Knowledge of rates of turnover of certain items. · Knowledge of suspense files. · Knowledge of safety practices. · Knowledge of the relationship of deadlines to mission accomplishment. · Knowledge of inventory control methods. (Retail Sales Clerk Cont’d. Pg. 2) · Knowledge of Manufacturers Safety Decals (MDS) on supplies that pose a possible health or safety risk. · Knowledge of English grammar and spelling for effective communication skills. · Knowledge of basic math computations and problem solving. · Knowledge of appropriate and inappropriate behavior with customers. · Knowledge of the principles of “undue familiarity”. · Knowledge of operating an automated cash register and computers. · FACTOR 2: SUPERVISORY CONTROLS · Incumbent is under the direct supervision of the Gift Shop Manager. · The supervisor assigns work, advises on changes in procedures and is available for assistance when required. · Routine work is performed independently following set procedures. · The work is reviewed for accuracy through spot checks, through complaints from customers and through observation of the employee at work. · FACTOR 3: GUIDELINES · Written and oral guides provide specific instructions for doing the work. · Most of these instructions are easily memorized and require little interpretation. · When instructions do not apply, the problem is referred to the supervisor. · These guidelines are generally applicable, but the employee makes adjustments in dealing with problems and unusual situations. · FACTOR 4: COMPLEXITY · The incumbent will face a variety of situations that require on the spot resolution when dealing with people that are irritable, or in a hurry. · The incumbent will have choices to make regarding how to handle different complaints, requests and situations. · The complexity ranges from a low level to a medium level in that the work is mastered easily, and the incumbent takes the obvious course of action. FACTOR 5: SCOPE AND EFFECT · The primary purpose of the work in this position is to create a satisfied customer. · The work contributes to the efficiency of daily operations of the Department of Finance and Grand Casino Hotel & Resort. · FACTOR 6: PERSONAL CONTACTS · Contacts are on a face-to-face basis with co-workers, supervisor and customers. FACTOR 7: PURPOSE OF CONTACTS · The purpose of the contacts is to create a satisfied customer. FACTOR 8: PHYSICAL DEMANDS · Performing physical activities that require considerable use of arms and legs and moving continuously, such as climbing, lifting, balancing, walking, stooping, and handling of materials. · Standing for long periods of time, extensive walking throughout the day. · Bending, squatting, kneeling and stooping. · Requires acute hearing and sound discrimination, and visual acuity. · Lifting up to 40 lbs. and moving of boxes, supplies and sales items. FACTOR 9: WORK ENVIRONMENT · The majority of the work is indoors within a climate-controlled environment . MINIMUM QUALIFICATIONS FOR CONSIDERATION: · Must have a High School diploma or GED equivalent. · Excellent communication skills. · Able to work weekends, nights, and holidays.