Retail Sales Associate - China Live San Francisco Are you a highly skilled and motivated Retail Sales Associate looking for an exciting opportunity? Do you have a passion for sales and a desire to grow in your career? If so, we want to hear from you! China Live is an interactive culinary and cultural destination in the heart of San Francisco’s Chinatown. China Live is a safe and pleasurable place to work at. We are seeking talented individuals to join our team and contribute to our store’s success. As a Retail Sales Associate, you will inspire our customers through product expertise, exceptional customer service, and leadership skills. About the Job: What You’ll Do Provide outstanding customer service at all times – create an experience that people will love Work as part of a high-performing team to achieve individual and store sales goals Become a product expert and provide hands-on demonstrations Follow all China Live policies and procedures Lead and model customer service and selling behaviors Complete opening/closing responsibilities and assigned daily operational tasks Process POS/register transactions including sales, returns, and price checks Additional duties as assigned by Manager on Duty (MOD) Other duties as assigned Qualifications: What You’ll Need 1 year of retail sales and supervisory experience desired Strong verbal and written communication skills Ability to lift and move merchandise up to 35lbs Ability to climb and descend a ladder to retrieve or move merchandise Ability to stand for extended periods of time (3+ hours) A flexible schedule, including daytime, nights, and weekend availability Ability to operate a computer, POS/register system, keyboards, and scanners Regular and predictable attendance Must be at least 18 years old Benefits: Competitive wages Generous employee dining discount Generous employee retail discount Medical/Dental/Vision insurance for full-time employee Sick hours available according to the mandated government regulation 401k Retirement Plan China Live Core Competencies: Our Shared Approach Focus on the Customer: You inspire and delight your customers Be Genuine: Your communication style is respectful, effective, and sincere Make the Right Call: You effectively blend knowledge, experience, wisdom, and decisive action Take Ownership: You are committed, responsible, and provide solutions Achieve Results: You meet and exceed goals and expectations China Live features an excellent wage and benefits package, including employee dining and retail discounts. Join our award-winning China Live team today! Location: China Live San Francisco We encourage prospective candidates to learn more about us at www.ChinaLiveSF.com or apply in person to discover what makes us special. EEO/Fair Chance: China Live Ventures provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additionally, pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. China Live is an interactive culinary and cultural destination in the heart of San Francisco’s Chinatown, offering an in-depth exploration of Greater Chinese gastronomy. Our mission is to demystify Chinese ingredients and recipes while educating guests on the rich history and influence. Our ground floor features the Oolong Café, Market Restaurant & Bar, and Retail Marketplace, and is a must-visit San Francisco Bay Area culinary destination. Our second floor showcases Eight Tables by George Chen, a special and intimate space with a seasonal eight-course Chinese tasting menu; and a craft cocktail bar and lounge. A third-floor banquet and event space tops off the offerings!