Retail Sales Associate As a Retail Sales Associate, you will play a key role in delivering exceptional customer service. You will warmly greet and thank every customer who visits the store. It's essential that you are knowledgeable about all product lines to assist customers effectively. Your responsibilities will also include maintaining a clean and organized store environment, ensuring merchandise is properly displayed, and supporting management with various tasks that uphold our store's standards. Duties and Responsibilities Embrace and promote the company's culture, mission, vision, and values. Deliver friendly and professional customer service, utilizing sound selling techniques while avoiding high-pressure tactics. Maximize every selling opportunity with each customer interaction. Stay informed on the latest trends in the western wear industry. Maintain a clean and organized work area. Familiarize yourself with company policies and procedures. Keep updated on sales promotions and product information. Assist with stocking merchandise and tidying the store as needed. Arrive to work on time and maintain a neat appearance. Be vigilant about store security at all times. Ensure that all products are correctly scanned, signed, and displayed neatly; check for mismatched items in the boot department. Assist customers with product returns and exchanges. Provide knowledgeable information to customer inquiries regarding product fit, promotions, pricing, workmanship, and inventory. Perform additional duties as assigned by supervisors. Collaborate with supervisors to achieve store goals, including advertising, upselling techniques, and contest participation. Qualifications and Requirements Ability to lift and move objects throughout your shift. Comprehend and follow basic instructions. Interpret various documents as required. Apply abstract principles to a range of tasks effectively. Understand and communicate in English clearly. Remain alert and focused during assigned work hours. At Cavender's, we are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, military status, national origin, gender, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected by law. If you require reasonable accommodations due to a disability during the application process, please reach out for assistance.