This is a vital role in our retail operations. As a Retail Sales Associate, you will engage closely with both wholesale and retail customers to assess their needs, answer questions about Sherwin-Williams products, and recommend optimal solutions. Your responsibilities also include addressing any customer concerns promptly to ensure a high level of client satisfaction. In this role, you will consistently strive to meet and exceed sales goals while being well-versed in product features and maintaining the store's visual standards. We prioritize creating an excellent customer service experience, which is key to our retail success. This part-time position offers a starting pay of $16.40 and is eligible for health benefits, retirement savings, and a generous time-off package that includes vacation, holidays, and military leave. For more details on benefits, please visit our benefits page. For this position, you will be working at Store #3161 located at 4538 W. Oakton Skokie, IL 60076. Additionally, you may be required to cover hours at nearby locations, including Des Plaines Store 3090, Niles Store 3410, and Peterson Park Store 3707. To join our team, follow these steps: Step 1 - Online Application: Visit our Careers page and find a role that fits your interests. Set aside 15 minutes to create your profile. Step 2 - Digital Interview: Qualified applicants will receive an invitation to complete a digital video interview via HireVue, consisting of a few behavioral-based questions. Complete this within 7 days of the invitation. Step 3 - In-Store Interview: Top candidates will be invited to meet with our recruitment team in-store. We are committed to fostering an inclusive work environment and encourage all qualified candidates to apply. Your skills and passion can make a meaningful impact as part of the Sherwin-Williams family. Some of your key responsibilities will include: Providing exceptional sales service to ensure high levels of customer satisfaction Assisting customers both in-person and over the phone by identifying their needs Building productive relationships with wholesale and retail customers Accurately processing sales transactions in line with policies Achieving monthly, quarterly, and yearly sales goals Maintaining organized work order files and product formulas Pulling products from the sales floor or warehouse as necessary Tinting and mixing products according to specifications Stocking shelves and arranging displays Cleaning store equipment and maintaining a presentable store environment Participating in deliveries as needed Ensuring all areas remain well-stocked and visually appealing Staying knowledgeable about available products and discussing options with customers Following inventory control procedures Providing suggestions to improve sales operations Minimum Requirements: Must be eighteen (18) years or older Must be legally authorized to work without requiring sponsorship Must possess a valid and unrestricted Driver's License Ability to lift and carry up to 50 lbs. frequently and 70 lbs. occasionally Availability to work scheduled hours, including evenings and weekends For internal candidates, a performance appraisal rating of at least meets expectations (3) is required Completion of required HR Cloud eLearning courses is needed for internal candidates Preferred Qualifications: High School diploma or GED At least one (1) year of experience in retail, delivery, or customer service Previous experience in selling paint and related products Familiarity with tinting and mixing equipment Ability to communicate effectively in multiple languages, including Spanish