Retail Sales Associate As a Retail Sales Associate, you will play a key role in creating an exceptional shopping experience. Your primary responsibility will be to warmly greet and thank every customer who enters or leaves the store. Staying knowledgeable about our diverse product offerings is crucial, and you will also help maintain a clean and visually appealing store environment. Duties and Responsibilities Embrace and promote the company's culture while embodying our mission, vision, and values. Deliver friendly and courteous customer service by utilizing professional and effective selling techniques. Focus on maximizing sales opportunities without using high-pressure tactics. Stay informed about the latest fashion trends in the western wear industry. Keep your workspace organized, neat, and clean. Understand company policies and procedures thoroughly. Stay updated on promotional sales and pricing. Assist with stocking merchandise and rearranging store displays as needed. Report to work on time and maintain a well-groomed appearance. Be vigilant about store security at all times. Ensure all products are properly placed and signed, checking for mismatches in the boot department. Assist customers with product exchanges and returns. Provide well-informed answers to customer inquiries regarding fit, promotions, pricing, and product quality. Perform additional duties as assigned. Collaborate with supervisors to achieve company performance goals. Qualifications and Requirements Regularly lift or lower objects during your shift. Ability to follow basic instructions and comprehend necessary tasks. Ability to interpret documents relevant to the job. Ability to apply abstract principles to multiple tasks. Strong understanding of the meanings of words and effective communication skills. Must be able to read and understand English. Stay alert and engaged during your assigned work hours. Cavender's is an Equal Opportunity Employer and is committed to inclusivity. We do not discriminate based on personal characteristics protected under local, state, or federal law. Reasonable accommodations will be provided for individuals with disabilities upon request.