Benefits:

Employee Discount

Ongoing training

Fun and Energetic Environment

Career Growth Opportunities

Competitive wages

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job Summary

We are seeking a friendly and service-oriented Retail Sales Associate to join our team at Home Appliance! The Retail Sales Associate is responsible for providing our customers with knowledge and expertise during the purchase experience; including finding the perfect fit for the customer’s needs, scheduling deliveries, and order follow up. The Retail Sales Associate will report to the Sales Manager and work out of our upcoming Avon Showroom. This location will be a perfect setting for a sales specialist who enjoys building relationships and creating customers for life. You will be part of a sales team that consistently meets its goals because of the passion the company has for serving its customers. You will be a part of something bigger than yourself where change is embraced for continuous growth. You will be in full control of your income potential with salary + commission-based pay, plus have a great work/life balance.

Why Home Appliance?

At Home Appliance, we're not just a business; we're a family that thrives on excellence, innovation, and delivering exceptional customer experiences. Established in 1962, our family-owned company has grown to over 50 dedicated team members, with multiple retail locations, a parts & distribution center, and a stellar team specializing in outstanding customer service, installation, delivery, and appliance service. Proudly recognized as Medina County’s Best of the Best – Appliance Store for 17 consecutive years, we're on the lookout for exceptional individuals to join us in elevating our customer-focused mission.

Voted BEST OF THE BEST for 17 years straight by Medina Gazette readers for the Best Place to purchase appliances.

We want only the best and will invest in your growth.

We offer the entire customer experience, including sales, service and parts.

Growing organization provides multiple opportunities for advancement.

We reward positive results and outstanding customer service practices.

We are happy. We love what we do. We work hard and play hard.

We are constantly evolving to ensure the big and small details of what we do aren't missed. Every process should be about getting customers and keeping them for life.

Responsibilities

Creating a great customer experience by offering outstanding customer service and helping customers find the perfect solution to fit their appliance need.

The Retail Sales Associate serves as an expert, explaining the specifications

Team player - work with sales support, service, and operations staff to ensure that the customer receives the best experience possible

Ensuring the showroom merchandise is customer-ready, information is current, and fit for demonstration purposes

Participate in continuous training to develop sales skills & further product knowledge

Providing assistance with delivery scheduling, rebate processing, and follow up after the sale

Maintaining and building relationships with local builders and designers

8-hour shifts, no holidays

Other duties as assigned

Qualifications

Outgoing personality with exceptional customer service skills and can-do attitude

Effective verbal and written communication skills

Be self-motivated and driven to achieve sales goals

Acute attention to detail and thrive on a job well done

Thrives in a team and results-driven environment

Knowledge of Microsoft Word, Excel, and Outlook

Travel requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, training, or other store locations

High school diploma or GED required

Job Type & Compensation:

Full-time, weekend availability needed

1st year anticipated earnings of $70K

Includes $35K Base Salary + Commission & Spiffs

2nd year anticipated $90K - $100K for committed sales representative

Additional income through spiff programs

Unlimited earning potential - build a book of business

Eligible for bonus and/or profit sharing