Compensation and Division:Division: RetailStarting Wage: $17 - $19 per hour, depending on experienceTips: Tip Pool, anticipated to average $4-$12 per hourBenefits: Planned health, dental, and vision insurance (availability confirmed as the company grows), paid sick time, PTO, and employee discountsAre you passionate about cannabis and ready to provide exceptional service in a groundbreaking environment? Join us at Sessions by the Bay, San Diego's first and only cannabis consumption lounge, and help us make history!Who We Are:Sessions by the Bay is a pioneering cannabis consumption lounge and retail dispensary located in the heart of San Diego. Our mission is to offer unparalleled service, exceptional products, and a welcoming atmosphere where customers can feel at home. We are dedicated to innovation, community engagement, and creating unforgettable experiences. Join our team and be part of something extraordinary!Why Join Us?Innovative Environment: Be part of a cutting-edge team that is always looking for new ways to delight our customers.Community Focused: Engage with local events and initiatives that make a real difference.Growth Opportunities: We believe in nurturing talent and providing opportunities for career advancement.Historic Opportunity: As part of San Diego's first cannabis consumption lounge, you will be making history with us!State-of-the-Art Facilities: Work with top-notch technology and facilities designed to provide the best customer and employee experience.Your Role: Retail Associate (Budtender)As a Retail Associate (Budtender) at Sessions by the Bay, you are the face of our brand. This position works specifically within our retail dispensary and inventory work areas. Your primary responsibility is to ensure our customers have an enjoyable and educational experience. You will engage with customers, provide product recommendations, and maintain the stores operations and appearance.What Youll Do:Customer Service Excellence:Greet and assist customers with warmth and knowledge.Discuss product options, brand stories, and cannabis information.Handle inquiries and resolve issues with empathy and efficiency.Collect and act on customer feedback to continuously improve the customer experience.Educate customers about the cannabis lounge experience, events, policies and services.Sales and Operations:Fulfill customer service and sales objectives, establishing rapport with customers to encourage return visits, ensure customer satisfaction, and foster a welcoming, inclusive environment. Operate the front desk computer, check-in customers, update customer profiles, and process transactions.Be knowledgeable of discounts and specials and ensure products are properly labeled, priced, and stocked.Maintain the cleanliness of workstations, product displays, and back areas.Ensure compliance with industry regulations and company policies.Hit sales goals and quotas, excelling in sales competitions and achieving high performance.Assist in the receiving of inventory, cycle counts and overnight audits, and monitor inventory floor stock and brand/product requests from customers. Team and Community Engagement:Participate in the development and fulfillment of community programs, events, and initiatives.Foster a positive and respectful dialogue with team members, business affiliates, and community allies.Work EnvironmentThis position is based in a cannabis facility that has areas where cannabis consumption is permitted by customers. Cannabis smoke and vapor and general cannabis use are present in designated areas of our facilities. You must be comfortable working in this environment. Masks will be provided upon request for added comfort.What Were Looking For:Passion and Knowledge: A deep understanding of cannabis products and industry trends. A commitment to staying informed and educated.Customer Service and Communication: Exceptional customer service abilities. Strong verbal and written communication skills. Experience helping to coordinate or host events and facilitate promotions. Technical Proficiency: Experience with POS systems and relevant software. Proficiency with computers and software technologies.Organizational Skills: Strong organizational and multitasking abilities. Attention to detail, speed, and accuracy so as to manage multiple customer needs and tasks simultaneously without compromising the customers experience or service. Positive Attitude: Motivated, hardworking, and passionate about cannabis. Positive and welcoming with a great, outgoing attitude and hard work ethic.Problem Solving: Clear thinker who remains calm and resolves problems using good judgment. Ability to listen and understand guest needs.Qualifications and Skills:Must be 21 years of age or older (State Cannabis Law Requirement).Experience with POS systems and relevant software.Strong verbal and written communication skills, with the ability to articulate well and write legibly.Comfortable learning new skills and adapting as policies and procedures change.Reliable transportation and punctuality for all shifts, meetings, and outings.Preferred (not required): Experience as a bartender, wait staff, catering, or other hospitality industry positions.Preferred (not required): One or more years of direct retail or budtending experience.Preferred (not required): Cannabis industry background or extensive knowledge of cannabis culture.Ability to stand/walk for up to 6 hours at a time.Ability to lift at least 50 pounds safely and properly.Ability to work in a stressful, fast-paced environment.Ability to work days, nights, holidays, and weekends regularly. Sessions by the Bay is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. recblid gtqomxqphq8rnpux11x1clyleyj7oq