Overview Join to apply for the Retail Sales Associate role at Saatva . This range is provided by Saatva. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $21.00/hr - $21.00/hr Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. Saatva is the largest online luxury mattress brand in the US, with viewing rooms in prime markets. We provide competitive compensation and a comprehensive benefits package to our employees, including health coverage, retirement matching, and generous paid time off. What you’ll do Deliver a world-class experience to customers. Become a product expert to confidently assist customers. Respond to customer inquiries and resolve both basic and complex issues via phone, live chat, and in-person interactions on the showroom floor as needed. Essential Duties and Responsibilities Engage with customers and team members in person during scheduled shifts. Clearly communicate product benefits, address customer inquiries, and troubleshoot and resolve issues. Maintain timely and regular attendance as a key performance expectation during all scheduled shifts. Be available to work weekends and major retail holidays. Experience and Skills Preferred Experience: 1-2 years of retail sales or customer service experience; however, training is available for the right candidate. Additional Experience: 1 year of telecommunications or call center experience is preferred. Exceptional oral and written communication skills. Strong interpersonal abilities to build rapport with customers and team members. A passion for delivering outstanding customer experiences. Well-organized with excellent multitasking skills and a commitment to high-quality results. Comfortable using personal computers and related software; able to navigate multiple platforms simultaneously. Positive attitude and team-oriented mindset. Other information Hours include weekends and holidays as needed. Compensation and Benefits Competitive Compensation: $21/hour Medical, Dental, and Vision Insurance Paid Vacation Annual Bonus Program 401K with Employer Match FSA/HSA/Commuter Benefits Discounted membership and employee discounts Collaborative and supportive team environment Referral Bonus Program Eligible Equal Employment Opportunity At Saatva, we foster a culture of diversity and inclusivity. We value the unique contributions and differences of each team member. We do not discriminate against qualified applicants based on race, color, religion, national origin, gender identity, sexual orientation, age, disability, veteran status, or any other status protected by law.

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