Retail Sales Associate Equipment Services

New Yesterday

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!OVERVIEW:The Equipment Services Tech is responsible for building, maintenance, inspection and the repair of allproduct purchased and serviced through the service department for all specialized equipment. Inaddition, the core responsibilities within the shop, the technician is expected to fully trained in salesand register functionality to help deliver the elevated experience athletes expect when visiting ourHouse of Sport location. The job duties and responsibilities of this role include the following:Technical Requirements:Assembles, maintains and repairs action sports equipment meeting the needs of the athleteand in accordance with company and vendor standardsAssist with everyday services, including but not limited toBike: minor to advanced repairs; This includes but is not limited to repairing/replacingparts; fitting accessories (lights, pannier racks or cycle computers), routine safetychecks; cleaning, degreasing and lubricating bicycles and components, etc.Snow Equipment: base cleaning, sharpening, waxing, brushing, polishing andpreparation, detuning tips/tails. Diagnose faults, damage and wear to give accurate estimates to athletes, and educating themon and whether repairs are essential or recommended. Assemble new equipment and partner with lead to perform quality checks before handing offto the explorerSales Floor Responsibility:Understands athletes behavior, can successfully assess needs and recommend product/servicemeets those specific needsSupport Company standards of selling and customer service by providing a friendlyenvironment, including greeting and acknowledging every athlete and maintaining solidproduct knowledge.Assist and recommend athletes with the purchase of accessories, as neededOperations:Identify and inform management of ways to improve shop workflow, growing productivitywhile maintaining or improving quality of servicesPreserving complete and accurate shop records and maintaining record keeping systemsAll other tasks assigned by managementQUALIFICATIONS:Excellent bicycle assembly skillsAbility to adjust to priorities and manage time wiselyAbility to prepare routine administrative paperworkAbility to communicate effectively
Location:
Mobile, AL, United States
Category:
Sales And Related Occupations