Retail Representative

New Yesterday

Events and Retail Manager
Description
Position Summary:
The Retail Representative plays a critical role in driving brand awareness and lead generation through strategic event and retail marketing initiatives. This position requires a dynamic leader capable of managing large teams, executing high-impact marketing strategies, and delivering measurable results in fast-paced environments.
Key Responsibilities:
• Lead and manage a team of 50+ Associate Managers across retail and event channels.
• Drive lead generation and increase brand presence through retail storefronts, events, shows, fairs, expos, and festivals.
• Master Renewal by Andersen’s methodology, product offerings, and current promotions.
• Execute and exceed KPIs including HPD (Homeowner Per Day), promo rates, cancel rates, and CPLU (Cost Per Lead Unit).
• Oversee scheduling and staffing across multiple locations and events.
• Develop strategic performance plans and foster leadership at all levels.
• Ensure consistent brand standards in event set-up and take-down.
• Implement employee engagement and retention strategies in high-volume environments.
Required Qualifications:
• Proven experience in end-to-end event planning, including logistics, execution, and post-event analysis.
• Expertise in lead generation strategies tailored to both event and retail-based environments.
• Strong experience in organizational development and team structuring.
• Familiarity with performance management systems (e.g., Coaching Plans, PIPs).
• Ability to communicate and adapt across diverse personality types (DiSC methodology).
• Previous experience in the home improvement industry is preferred.
• Demonstrated ability to balance staffing needs across multiple events or locations.
Skills & Competencies:
• High integrity and professionalism.
• Strong objection handling and rebuttal skills.
• Coaching and team development with emotional intelligence.
• Data-driven decision-making and metric creation.
• Effective delegation, conflict resolution, and performance improvement.
• Clear communication with internal leaders, stakeholders, and external partners.
• Strategic thinking to align short-term execution with long-term goals.
• Leadership skills to manage teams with defined KPIs.
Skills
Sales, Customer service, Retail, Customer service skills, Vendor management
Top Skills Details
Sales, Customer service, Retail, Customer service skills, Vendor management
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $70000.00 - $75000.00/yr.
Medical insuranceVision insuranceDental insurance401(k)Paid maternity leavePaid paternity leave
Workplace Type
This is a fully onsite position in Northborough,MA.
Application Deadline
This position is anticipated to close on Sep 5, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
Apply
Location:
Northborough, MA, United States
Category:
Sales And Related Occupations

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