Job Description:

Location: In-Office | Monday-Friday Travel: Occasional travel to Hilton Head Island as needed

At Sparklight and our Cable One family of brands, we believe in the power of connection-connecting people to what matters most. If you're passionate about helping others and want to be part of a team that values community, growth, and exceptional service, this is your moment.

What You'll Do: * Be the Friendly Face: Greet customers in person, over the phone, or via chat with warmth and professionalism. * Solve with Confidence: Address customer concerns, explain billing, and resolve issues with clarity and care. * Promote with Purpose: Share the value of our products and services to help customers get the most out of their experience. * Educate & Empower: Guide customers through our offerings and ensure they feel confident using our services. * Follow Through: Ensure every issue is resolved and every customer feels heard and supported.

What You Bring: * A high school diploma or GED * A few months of customer service experience (we'll help you grow!) * Strong communication and computer skills * A valid driver's license and clean driving record * Bilingual in English and Spanish? That's a big plus!

Pay & Perks: * Hourly Rate: $14.50-$16.00 (based on experience) * Benefits from Day One: Medical, dental, vision * Time Off: Vacation, holidays, personal/sick days * 401(k): 100% company match up to 5% * Extras: Life insurance, legal plan, identity theft protection

Even More to Love: * Tuition reimbursement (up to $5,250 in your first year!) * Recognition programs and career advancement opportunities * A collaborative, supportive work environment * Community involvement and volunteer opportunities

Why Sparklight?

We've been named one of Forbes' "America's Best Midsized Employers" three years in a row (2021-2023). Our motto, Stronger Together, reflects our belief in the power of diverse voices and shared success.

Pre-Hire Requirements:

Offers are contingent on background checks, drug screening, and reference checks. Safety and integrity are our top priorities.

Ready to make a difference and grow your career? Apply today and become a part of something bigger.

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