Main purpose of the Retail Personal Stylist role: This is a full time role for a candidate who is looking to work in contemporary & luxury personal shopping. The Retail Personal Stylist is responsible for working with Revolve & FWRD’s best customers in person & virtually - ensuring an excellent shopping experience for the client, while delivering superior sales results that directly impact Retail store revenue & Key Performance Indicators. Major Responsibilities: Essential Duties and Responsibilities include the following. Other duties may be assigned. Proven experience in working within a sales driven environment – deliver sales results in line with business growth targets Proactive sales approach – able to show initiatives/ideas to constantly improve the client experience and drive sales Customer centric – proven ability to foster and maintain personal relationships with clients to build brand loyalty Motivated and willing to go above and beyond to service the client Develop one-to-one client relationships through regular communication, and refer to individuals’ orders/returns history to enhance understanding of the client base and develop customer profiles Ensure that sales leads are identified and prioritized, as well as create and implement new selling ideas to ensure sales targets are met Increase spend of individuals and develop client loyalty though by understanding their needs and up-selling (whenever possible) Develop new client relationships, as well as, re-engage lapsed clients Review data to identify client preferences and purchasing patterns Provide weekly and monthly sales performance updates to management Ability to develop strong, synergistic relationships with a multitude of teams and personnel Ability to manage multiple tasks under strict deadlines Ability to demonstrate logical thinking and problem solving skills Strong multitasking, prioritization and organizational, skills Works closely with allocations team to stay up-to-date on new merchandise and or brands, as well as, exclusives Wherever possible, initiate face-to-face contact with your customers Cover for other Personal Stylists in their absence Must be able to work flexible hours to get the job done Required Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Extensive knowledge and previous experience in contemporary & luxury fashion, including extensive knowledge of the current fashion trends Strong knowledge of apparel construction and fabrication and size and fit Self-starter that thrives in a fast-paced sales environment Confident, with excellent communication skills, including written and verbal skills Proactive in identifying new opportunities and areas for improvement Embodies the style/aesthetic of the brand Minimum Qualifications: Previous sales experience or styling experience in the contemporary & luxury clothing sector (2 years minimum) 3+ years Retail experienceManagement a plus Experience in brick and mortar and/or ecommerce Strong computer literacy, including working knowledge of Excel and PowerPoint Proficient in Gmail Preferred Qualifications: Bachelor’s degree preferred