Description

About the Role

Location: Saginaw, Michigan (On Site) Are you good with numbers? Looking for a stable, M-F schedule in the Saginaw area? This could be an interesting opportunity for you! What to Expect As a Retail Parts Evaluation Specialist at Morley in Saginaw, you'll play an important part in analyzing retail rate applications from dealerships. Why apply: No nights or weekends Paid training Equipment provided Benefits available Professional development and growth opportunities You need: Math skills Analytical thinker / eye for detail MS Office skills Willingness to learn See Skills for Success below Tasks: Check the mail and assign requests to the team based on priority:  Identify state and type of request (parts, labor, both) for dealership applications, and prioritize them for specialist reviewConduct market area surveys to evaluate the fairness of requestsAnalyze and prioritize incoming requests based on which have the highest potential to deliver savingsFor requests with low opportunity potential where mandated time commitments can't be met, recommend "fast track" solutions to bring savings Process requests in any spare time: Serve as backup to the existing Rate Review Specialist covering the 49 states during quieter times

Offer timely and accurate solutions while keeping a positive and upbeat attitude Questions Before You Apply? Live chat with a Morley Talent Acquisition (TA) Specialist ( | chat hours: M-F 8 - 5 Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).

Skills for Success

Required Skills Able to make numerical and financial calculations (, to determine the percentage of a requested increase) Excellent analytical skills, attention to detail, time management and organization Computer skills (online resource navigation, Microsoft Office) Approach:Highly motivated self-starter attitudeProfessional mannerAble to use processes to achieve resultsWorks well within a team and independentlyAble to successfully perform self-directed in a fast-paced work environment With training, be able to:Use Excel spreadsheets to manipulate data (including functions, filters, sort, v-lookup, and interpret state laws regarding the warranty labor reimbursement rate between manufacturers and dealersRead and interpret technicians' cause and correction comments on repair orders (to determine what type of repair has been performed to the vehicle)Verify that parts invoiced on the repair order logically relate to the repair described Eligibility Requirements High school diploma or equivalent One or more year of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) Able to work on site at our office in Saginaw, Michigan, daily Work schedule: Monday - Friday, 8 - 5 Eastern time Nice to Have General knowledge of automotive systems / parts / repairs Solid spoken and written communication skills On-Site Role This is an on-site position at Morley's office in Saginaw, Michigan. Being on site gives you space to connect with those around you. See what it’s like working on our campus: (direct link to video: Friendly, casual environment Corporate office in Saginaw Township, close to shopping and restaurants Access to free on-site workout facility Perks like tickets to local events

Why Join Our Morley Family

The value of your employment is more than your paycheck. It’s the combination of competitive pay, health benefits and other benefits Morley provides – your total compensation package. Health & Wellness Benefits Medical and prescription coverage, including free annual physicals Dental and vision insurance Paid time off Associate wellness program (earn a reward for getting your annual wellness checkup) Programs to quit tobacco use and manage chronic conditions (, diabetes, asthma) Financial Benefits 401(k) with match Flexible spending account Life insurance Short- and long-term disability insurance (company paid) Benefits to Make Your Life Easier Teladoc: 24/7 online access to doctors 24/7 nurse help desk Patient advocacy: Free 24/7 help with benefit questions and claims issues Family, financial and estate guidance (will) services