Overview Retail Merchandise Associate at The TJX Companies, Inc. Marshalls, Springfield, MA. The role involves delivering a highly satisfied customer experience, adhering to operational, merchandise, and loss prevention standards, and maintaining a clean and organized store environment. May be cross-trained to work in multiple areas of the store to support business needs. Responsibilities Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings customer purchases/returns and counts change back to customers per procedures Promotes credit and loyalty programs Maintains merchandising philosophy and follows merchandising procedures and standards Processes and prepares merchandise for the sales floor following company procedures Initiates and participates in store recovery as needed throughout the day Maintains all organizational, cleanliness, and recovery standards for the sales floor and store-wide cleanliness Provides and accepts recognition and constructive feedback Adheres to labor laws, policies, and procedures Supports shrink reduction goals and programs Participates in safety awareness and maintains a safe environment Other duties as assigned Who Were Looking For Possesses excellent customer service skills Able to work a flexible schedule to support business needs Strong communication and organizational skills with attention to detail Capable of multi-tasking Able to respond to changes in direction or unexpected situations Capable of lifting heavy objects with or without reasonable accommodation Works effectively with peers and supervisors Retail customer experience preferred Benefits Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Eligible for 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits provided per plan terms and may change. Contact your TJX representative for more information. TJX provides equal employment opportunity and reasonable accommodations in accordance with applicable laws. Applicants with arrest or conviction records will be considered for employment. Additional Location: USA Marshalls Store 0011, Springfield, MA. Starting pay range: $15.00$15.50 per hour. Actual starting pay determined by relevant skills, qualifications, and experience. #J-18808-Ljbffr