Job Function - Develops, implements, and administers assigned Retail Banking Markets to include sales growth, employee development and exceptional customer service strategies. Provides operational support for assigned areas to include Retail, Business Banking, Treasury Management, and Operations. Provides leadership in the development and expansion of Retail Banking, Business Banking, Treasury Management, and Operations. Directs the activities of assigned branch managers while also serving as branch manager of assigned location.

Job Responsibilities -

Assesses, develops and coaches staff in the skills necessary to support long-term business goals, employee development, product and promotional strategies and customer service.

Provides operational support for assigned business lines to include Retail, Business Banking, Treasury Management and Operations.

Collaborates with Retail Market Manager II to ensure that the assigned Retail area is actively deepening customer relationships through direct sales efforts, cross-selling and outbound contact efforts.

Collaborates with Retail Market Manager II to assess, develop and coach staff in the skills necessary to support long-term business goals, employee development, product and promotional strategies and customer service.

Ensures that the assigned branch staff is actively deepening customer relationships through direct sales efforts, cross-selling and outbound contact efforts.

Collaborates closely with Regional, City and Market Presidents and support areas of bank to ensure delivery of exceptional customer service and that the needs of bank customers are met.

Reviews and analyzes financial data to ensure accuracy and identify financial/operational items that should be brought to the attention of management.

Ensures that own work is in compliance with all applicable laws, regulations, policies and guidelines.

All other duties as assigned.

Education and Related Experience - • Bachelor's degree or equivalent experience required. • 5+ years' experience in in a Retail Banking environment field required. • Previous management experience preferred.

Skills and Abilities - • Must understand the importance of sales in a community bank environment. This includes program development, training, goal setting, tracking and rewarding employees for sales. • Must possess ability to motivate and encourage staff. • Must possess ability to provide feedback to employees and develop reward systems as appropriate. • Must possess ability to communicate thoughts clearly, both orally and written. • Must possess ability to communicate throughout the bank and to all levels of staff. • Must possess ability to understand the concept of banking products. • Must possess the ability to make recommendations for feature/function changes to help the bank remain competitive and profitable. • Must possess ability to embrace change and see it as an opportunity. • Must be willing to express and support management's ideas to affected staff. • Must possess knowledge of standard office equipment including computer, ten key adding machine, typewriter, fax machine, scanner and copy machine. • Must possess knowledge of computers and computer operations MS Office software. • Must possess good organizational skills. • Must possess ability to perform detailed tasks with accuracy. • Must possess ability to work through stress and handle difficult situations. • Must possess a sincere passion for sales and a desire to grow customer relationships and develop employees • Must possess a high energy level, strong work ethics and ability to accept and direct accountability. • Must possess leadership/management experience. • Must successfully use independent judgment and discretion

Working Conditions and/or Physical Requirements - • Ability to work under stress and meet deadlines. • Ability to operate a keyboard if required performing the essential job functions. • Ability to read and interpret a document. • Ability to travel if required to perform the essential job functions. • Ability to lift/move/carry approximately 20 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department an "undue hardship" then the employee must be accommodated; hence, omitting lifting as a physical requirement.

EOE AA M/F/Veteran/Disabled