Retail Management
New Today
Ace Hardware is seeking a qualified retail managers including store manager, operations manager and assistant manager to be responsible for ensuring that associates provide exceptional customer service, while achieving sales goals. This includes ensuring customer satisfaction, driving sales, building sales skills and product knowledge. An effective manager maximizes productivity and profitability by balancing sales and expenses, identifying sales opportunities and setting customer service standards. They demonstrate knowledge of the store's purpose and goals and have the skills to help associates achieve those goals.
Major Responsibilities:
Train, coach and develop associates using our S.A.L.E.S. process.
Implement the marketing strategy to include in-store promotions, local and national advertising and events, visual merchandising and a high level of housekeeping
Resolve customer and employee issues in a timely and satisfactory manner
Lead associate team to meet and exceed store goals
Be proficient in all store technology including POS system
Develop ideas to increase store traffic, implement and execute those ideas at retail
Monitor daily cash reports, employee scheduling, progressive discipline, product ordering, inventory management and operational efficiencies
Minimum Requirements: Posses a vast product knowledge of hardware related products along with a willingness to learn
Minimum of 5 years retail management experience
Strong leadership and analytical skills
Superior customer service skills
Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations
Strong problem-solving and organizational skills
Ability to lead and develop others
Able to handle multiple projects and task with a high attention to detail
Knowledge of retail computer systems, MS Word and Excel a plus
Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business
Physical Requirements: Ability to stand for an extended period of time and lift up to 40 lbs.
Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth
Ace goes beyond hardware: build a future, a purpose, and a community with us. Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment.
At Ace you have the opportunity to grow with the company in a fun and active work environment.
Click through and start your journey with us now!
Work schedule 10 hour shift
Weekend availability
Supplemental pay
Bonus pay
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
401(k) matching
Employee discount
Paid training
- Location:
- Lakewood, CO, United States
- Job Type:
- FullTime
- Category:
- Sales And Related Occupations