Retail Lead

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Retail Lead Location: Tempe, AZ 85335 Pay Range: $40-50k/year Let’s Be Blunt  Cannabis isn’t just an industry — it’s a movement. Mint Cannabis is proudly leading the charge from premium flower and infused eats to groundbreaking innovation and unforgettable service. Everything we do is about elevating the experience — for everyone. Whether you’re a longtime enthusiast or just starting your journey, Mint Cannabis is about connection, growth, and good vibes only. We’re looking for a Retail Lead ready to roll up their sleeves (pun absolutely intended) and take charge of our daily retail operations, with their boots on the ground. Ready to grow with us? Let’s make it happen. What You’ll Do Support daily dispensary operations including opening/closing procedures, floor flow, inventory checks, and compliance. Deliver exceptional customer service — greet patients, answer questions, verify allotments, and guide them through product selection. Train, coach, and motivate Budtenders to maintain high standards in service, sales, and cannabis education. Ensure all displays are neat, properly labeled, and fully stocked with fresh, compliant product. Address customer concerns professionally and de-escalate issues to create a positive guest experience. Operate POS systems accurately and assist with cash handling and reconciliation. Uphold all cannabis regulations, company SOPs, and safety standards. Act as a communication bridge between store management and team members to support a positive, compliant, and high-performing environment.
What You’ll Bring 1+ year of experience in cannabis, retail, or customer service 1+ year of leadership experience preferred Strong communication and conflict resolution skills Passion for cannabis and knowledge of local product offerings and brands Ability to lift up to 50 lbs and stand for 3+ hours at a time Dependable, punctual, and able to adapt to flexible scheduling — weekends and holidays included Reliable transportation and valid ID Must be at least 21 years of age Must be eligible to obtain and maintain a Facility Agent Card in accordance with state law Ability to pass a background check and fingerprint clearance
Why You'll Love Mint Cannabis A work culture that’s welcoming, passionate, and built on good vibes Opportunities for growth as we expand into new markets Discounts on products and merch Health, dental, and vision benefits (for eligible roles) Paid time off to relax, recharge, and take care of you A chance to be part of something amaZing
A Few Things You’ll Need Must meet all applicable state requirements to work in a licensed cannabis facility High school diploma About Mint Cannabis At Mint Cannabis, we’re passionate about creating a premium cannabis experience — for everyone! Headquartered in Arizona, we’re a national, multi-state operator proudly serving both medical patients and recreational customers. From state-of-the-art production facilities to dispensaries that redefine the retail experience, Mint is raising the bar in every market we enter. Our flagship location in Arizona — one of the largest dispensaries in the country — features a 24/7 storefront, the nation’s first cannabis kitchen offering delicious infused foods, and a drive-thru for ultimate convenience. We’re proud to offer a carefully curated menu of premium flower, concentrates, edibles, and more, designed to elevate the experience for seasoned consumers and newcomers alike. Named “Most Innovative Medical Cannabis Dispensary” by the International Commercial Cannabis Awards, Mint Cannabis continues to grow rapidly across Arizona, Michigan, Missouri, and beyond. Our team — from budtenders to leadership — is driven by passion, education, and a commitment to helping every guest feel welcome, informed, and supported. At Mint Cannabis, we’re not just changing the cannabis industry — we’re growing a community.   Equal Opportunity Employer Statement Mint Cannabis is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Location:
Tempe, AZ, United States
Category:
Sales And Related Occupations

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