Join our dynamic team as a Retail Customer Service Associate and create an exceptional shopping experience for every customer. In this role, you will: Assist customers with inquiries and product recommendations Process transactions accurately at the cash register Safeguard cash and company assets Keep the store stocked and organized by recovering merchandise Receive and unload truck deliveries, and replenish stock meeting productivity standards Ensure a positive, safe, and respectful atmosphere by interacting professionally with customers and coworkers Maintain cleanliness throughout the store, including the restrooms, sweeping, mopping, and trash disposal Perform other related duties as assigned Requirements: Preferred: High school diploma or equivalent Highly preferred: Previous customer service experience in a retail, hotel, restaurant, grocery, or drug store environment Ability to follow instructions and interpret operational documents Physical capability to lift 30 to 50 lbs. and engage in frequent walking, standing, and lifting Required: Excellent customer service and relationship management skills Strong organizational, communication, problem-solving, and decision-making skills Perks and Benefits: Comprehensive medical, pharmacy, dental, and vision insurance Employee Assistance Program Retirement plans Educational Assistance And many more benefits! Location: 101 Marlboro Ave Ste 17, Easton, Maryland 21601-2740 We are proud to be an equal opportunity employer, committed to hiring individuals from diverse backgrounds, and making all employment decisions without regard to any protected status.