This role is vital for ensuring the success of our retail stores. As a Retail Customer Service Associate, you will engage closely with wholesale and retail customers to identify their needs, address their inquiries about Sherwin-Williams products, and recommend the best solutions available. You will also be responsible for resolving customer concerns promptly to guarantee maximum satisfaction. Staying informed about product features and maintaining the store's high quality and visual standards is essential. Additionally, you will work towards achieving outstanding customer service while meeting sales goals consistently. Part-time at Store #707504 located at: 1002 Swede Gulch Rd Ste 100, Evergreen, CO 80439 In this position, you will interact with customers, which may include minors, and will have access to cash and various payment methods, electronic equipment, personal information, store merchandise, and other valuable items. Due to this responsibility, the Company requires a review of criminal history to safeguard our business and protect the safety of our customers, staff, employees, vendors, contractors, and the general public. For part-time roles: This position includes eligibility for health benefits, such as prescription savings and virtual physician visits, along with retirement and saving benefits. Additional perks include a generous time away from work package that encompasses vacation, holidays, and military leave, among other benefits. For full-time roles: This position includes eligibility for health benefits, such as medical, dental, and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, retirement and saving benefits, and more. Additional perks include a generous package for time away from work, including personal leave, paid parental leave, medical leave, vacation, and holidays. Join Sherwin-Williams, where our purpose is to inspire and improve the world by coloring and protecting what matters. Your skills, talent, and passion empower us to achieve significant results. At Sherwin-Williams, we are dedicated to your stability, growth, and success, providing you with: Life rewards, benefits, and flexibility to enhance your health and well-being Career opportunities to learn, develop new skills, and expand your contributions Connections with an inclusive team and a commitment to our communities What is the Process to Get Started? Online Application: Find roles that interest you on our Careers page and set aside 15 minutes to create your profile by entering or importing your details. Digital Interview: Upon application review, qualified candidates will be invited to complete a digital video interview. This interview will consist of a few behavioral-based questions, and you can complete it at your convenience within 7 days of the invitation. In-Store Interview: Your video interview will be reviewed, and top candidates will be invited to meet with our team in-store. At Sherwin-Williams, we care about helping you and your family live healthier, save smarter, and feel better. This initiative starts with a wide array of world-class benefits designed for you, and a general description can be found on our benefits page, which includes aspects such as retirement and health care. Compensation is based on various factors, including skill sets, experience, and other business needs. The disclosed wage range reflects these considerations but may be subject to adjustment based on geographic differentials. We are proud to be an Equal Employment Opportunity employer and consider qualified applicants with arrest or conviction records in accordance with applicable laws. We invite all applicants without discrimination, ensuring that all candidates will receive consideration for employment based on their qualifications. As a VEVRAA Federal Contractor, Sherwin-Williams requests referral priority for Protected Veterans from local employment services. Remember, our recruiting team will never ask for any payment, financial information, or sensitive personal information during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products to customer specifications as needed Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries as needed Maintain in-stock and presentable condition in assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation If internal to Sherwin-Williams, you must have received at least a meets expectations (3) rating on your most recent performance appraisal If internal to Sherwin-Williams, you must have completed all required HR Cloud eLearning courses for your current position Preferred Qualifications: Have a valid, unrestricted Driver's License Have at least a High School diploma or GED Have at least one (1) year experience in delivery, retail, or customer service Have previous experience selling paint and related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish