RETAIL CASHIER JOB SUMMARY

Quickly and efficiently assist customers shopping for branded bar merchandise including apparel and souvenirs by: (1)  providing an exceptional customer experience; (2) promoting merchandise sales; (3) maintaining a clean and organized retail display; (4)  accurately ringing all sales into the point-of-sale system and (5) representing the bar’s brand with energy and professionalism.

RETAIL CASHIER ESSENTIAL DUTIES & RESPONSIBILITIES

Maintain a positive, high, well-balanced energy level throughout the entire shift

Have strong interpersonal communication skills in order to greet guests, answer guest questions and address guest concerns in a warm, professional, and accommodating manner

Keep merchandise displays organized, clean and visually appealing

Correct and accurate execution of the POS system

Handle customer inquiries, special orders or sizing requests promptly and courteously

Track inventory levels, restock displays and report low stock to management

Assist with inventory counts and receiving new merchandise shipments

Exhibit consistently dependable, reliable, punctual, and trustworthy conduct

Provide exemplary guest service on a consistent basis

Follow all proper cash handling procedures and guidelines

Complete any and all assigned cleaning duties, including stocking and organization

Perform all assigned side-work quickly and efficiently

RETAIL CASHIER SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY

Knowledge of Teamwork and Toast POS system

Ability to read, write and speak the English language to interact with guests, the public, and coworkers

Proficient verbal communication skills

Ability to work under pressure and professionally deal with stressful situations during busy periods in a loud, busy, and crowded environment

Strong interpersonal skills to provide overall guest satisfaction

Basic mathematical skills

Knowledge of daily maintenance and cleaning of venue

Must have knowledge of all required legal documents, i.e., A.B.C., Health Department, Police, City, Etc.

QUALIFICATION STANDARDS

Education

High School Diploma or GED equivalent preferred

Experience

Minimum of one year experience in retail, hospitality or customer service required

Age Must be at least 18 to meet minimum age requirement of the State of Tennessee to serve alcoholic beverages because the position will be for an establishment licensed to serve alcohol.

Licenses or Certificates Food Handlers Card

ABC Service Certification

CPR certification and/or First Aid training preferred

GROOMING

All employees must wear the proper uniform and maintain a neat, clean and well-groomed appearance in accordance with the Company’s grooming standards.

PHYSICAL REQUIREMENTS/WORKING ENVIRONMENT

Must be able to work in an environment with constantly elevated temperatures

Must be able to work and move quickly in a tight-space environment in a safe manner without disrupting other employees

Must be able to lift at least 25 lbs.

OTHER

Applicants with additional language skills preferred

COMPENSATION IS $20.00 PER HOUR