Description

Love being outside and enjoying Montana’s natural beauty? Westaff is hiring an energetic Retail Associate for a local sporting goods store in Helena, MT!

Term:  Permanent

Pay:  $16.00-$18.00/hr DOE

Schedule:  Monday – Friday with one day off, every other weekend on

Shift:  Will vary by day and needs, either opening (8:45am-5pm) or closing (11am-7:15pm) What You’ll Do: Assist customers with their purchases in the boats and ski department. Ensure customers receive knowledgeable guidance tailored to their outdoor needs.

Enthusiastic about water sports, winter sports, and camping.

Deliver outstanding customer service

Engage with customers to understand their needs and provide personalized recommendations for rafts, kayaks, skis, and camping equipment.

Answer questions about product features, performance, and suitability for specific activities (e.g., fishing, whitewater rafting, overnight floats, downhill skiing, or backcountry camping).

Demonstrate in-depth knowledge of rafts, kayaks, skis, and camping gear, including product specifications, maintenance, and customization options.

Maintain an organized and visually appealing department by restocking, arranging displays, and ensuring product availability.

Coordinate with the repair shop for services like ski tuning, raft repairs, or boot fitting.

Assist with the rental process for rafts, kayaks, paddleboards, and canoes, including explaining rental policies, checking equipment condition, and ensuring customers are equipped with necessary accessories (e.g., PFDs, paddles).

Work closely with other department associates and the repair shop to ensure a cohesive customer experience.

Educate customers on safety practices for water sports and skiing, including proper use of equipment and adherence to regulations (e.g., Smith River waste packing requirements). What You’ll Bring:

· Providing expert advice on rafts, kayaks, skis, and camping gear — This role requires technical expertise in these areas to ensure customers receive knowledgeable guidance tailored to their outdoor needs. Prior experience in retail, outdoor recreation, or customer service is preferred.

Hands-on experience with rafts, kayaks, skis, or camping equipment is highly desirable.

Strong understanding of water sports equipment (e.g., rafts, kayaks, paddleboards) and ski equipment (e.g., downhill, cross-country, telemark skis, bindings, boots).

Familiarity with camping gear and outdoor activities is a plus.

Excellent communication and interpersonal skills to build rapport with customers and provide a welcoming, professional experience.

Ability to lift and carry equipment (up to 50 lbs), stand for extended periods, and assist with loading/unloading gear.

Ability to work collaboratively in a fast-paced environment while maintaining a positive and enthusiastic attitude.

MUST  have boat and/or ski experience! Military & Veterans encouraged to apply Opportunity is knocking! Apply TODAY for our retail associate position!