About this position

The Retail Associate provides excellent customer service and retail support to the Maple Grove Hospital gift shop. Actively and consistently demonstrates the mission, vision, values and guiding principles of Maple Grove Hospital.

Position will be responsible for working Fridays 9:30-2pm, when seasons change and when regular staff takes vacation. Requirements

Education

• High School diploma or equivalent, or actively pursuing. • Must be 16 years of age.

Experience

• One year in retail with point of sale experience preferred. • Ability to take initiative, be self-motivated and an independent, accountable, dependable performer. • Demonstrated ability to interact with customers, families, guests, and all levels of team members. • Effective planning, organizational and detail-oriented skills. • Solid PC skills to include MS applications, Internet, etc. • Demonstrated ability to deal with conflict in a positive manner. Has an awareness of, responds to, and considers the needs, feelings and capabilities of others. • Strong communication skills with demonstrated ability to express ideas and information (both in written and oral form) clearly and concisely in a manner appropriate to the audience. • Ability to maintain quality, safety, and infection control standards. • Ability to be accountable for quality customer service and respond appropriately to a variety of personalities and situations. • Must be able to read, write and speak effectively in English.

Licensure/Certification The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles. Work Group: Maple Grove

Hours per two week pay period: 0

Shift: Days 6 hours

Weekend Requirement: None

Call Requirement: None

Remote or On-site: On-site

FLSA Status: Non-Exempt

Benefit Eligibility: No

Salary Range: S04 ($ - $, based on experience

Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.