Retail Assistant Supervisor As a Retail Assistant Supervisor, you will play a vital role in leading and inspiring our team to provide exceptional customer service. This position allows you to showcase your leadership skills while ensuring optimal operational efficiency during your shifts. Your responsibilities will include supporting the Store Manager, managing the team's performance, and ensuring our customers have a positive experience every time they visit. Division: Retail Operations Reports to: Store Manager FLSA: Non-Exempt Employment Status: Full Time Full Time Benefits: Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity/Paternity Leave, and Weekly Pay. Key Responsibilities: Monitor and analyze sales performance, P&L, expenses, cash handling, and inventory management. Deliver outstanding customer service by greeting and assisting customers and effectively resolving their inquiries and concerns. Regularly inspect the facility and equipment to ensure everything is well-maintained and requires necessary repairs. Assist the Store Manager with recruiting, hiring, training, and developing team members. Supervise store staff to meet labor standards and assist with operational tasks. Lead and mentor employees in sales, cash reporting, and customer service excellence. Essential Skills: Entrepreneurial Mindset: Ability to identify and capitalize on opportunities. Leadership & Development: Capability to delegate tasks and mentor team members to enhance their skills. Customer-Centric Approach: Quick and efficient problem-solving to enhance the customer experience. Financial Acumen: Proven track record in achieving sales and financial targets. Effective Communication: Strong verbal and written skills to convey complex information clearly. Team Collaboration: Skill in fostering teamwork and collaboration among staff. Loss Prevention Awareness: Knowledge of systems and protocols to minimize loss and maintain inventory integrity. Required Qualifications: High school diploma or equivalent required. Minimum of one year of management experience in a dynamic retail environment, delivering outstanding customer service preferred. ServeSafe certification. Proficient in cash management, POS systems, and Microsoft Office including Word, Excel, PowerPoint, and Email. Please note that this job description is not exhaustive and may be subject to change as needed. Work Authorization: All employees must provide evidence of work authorization in compliance with the Immigration Reform and Control Act upon employment. Completion of USCIS form I-9 is required to verify employment eligibility within three business days of the first day of employment. Commitment to Equality: Englefield, Inc. is dedicated to providing equal employment opportunities to all individuals. We uphold a policy of non-discrimination based on race, color, religion, sex, national origin, age, disability, or genetics, and we strive to create a workplace free from harassment.