Retail Assistant Leader Join our dynamic team as a Retail Assistant Leader where you'll provide inspiring leadership and foster an environment of exceptional customer service. In this engaging role, you will be responsible for guiding site personnel, enhancing customer satisfaction, and driving operational excellence during your shifts. Division: Retail Operations Reports To: Store Manager FLSA: Non-Exempt Employment Status: Full Time Full Time Benefits: Enjoy comprehensive benefits including Dental, Vision, and Health Insurance, a 401k plan, Employer Paid Life Insurance, Monthly Bonuses, Paid Time Off (PTO), Maternity/Paternity Leave, and Weekly Pay. Key Responsibilities: Monitor financial metrics such as sales volume, P&L, controllable expenses, cash management, and inventory. Ensure all customers have a positive and memorable experience. Provide excellent customer service by welcoming and assisting customers, addressing their questions and concerns effectively. Regularly inspect the facility and equipment to assess repair or maintenance needs. Support the Store Manager in recruiting, hiring, and training new team members. Supervise store staff to maintain operational efficiency and labor standards. Lead, model, and oversee staff engaged in sales and customer service activities. Qualifications: High school diploma required. One year of management experience in a fast-paced retail environment is preferred. ServeSafe certified. Proficient in cash management and familiar with POS systems, Microsoft Word, Excel, PowerPoint, and Email. Note: This job description is not exhaustive and may be subject to change at any time based on the needs of the organization. Work Authorization: Compliance with the Immigration Reform and Control Act of 1986 requires proof of work authorization upon employment and completion of the USCIS form I-9 within 3 business days of starting employment. AAP/EEO Statement: Englefield, Inc. is an equal opportunity employer and takes pride in providing a diverse and inclusive workplace. We abide by all applicable federal, state, and local laws regarding nondiscrimination in employment. We prohibit any form of harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.