Restaurant Server @ Residence Inn Raleigh Downtown

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Summit Hospitality Group: Banquet Server Job Description The Server position for Summit Hospitality hotels is responsible for set-up and serving food and beverages in a friendly, courteous, and professional manner according to established hospitality standards set the hotel. Previous server experience, preferably from a hotel, restaurant, country club, or banquet facility. Strong work ethic. Ability to remember and recite a variety of menu items. Knowledge of appropriate table settings and service-ware for a variety of set-up environments. Service orientation to do whatever it takes to ensure guest satisfaction. Comprehensive knowledge of the English language in order to read event orders and effectively communicate with guests and employees. Good basic mathematical skills. Responsible for serving food and beverages in the order and expectation of the Food & Beverage Manager to ensure consistency, timeliness, and proper temperature of all products. Replenish beverages as necessary. Promptly bus dishes as guests complete each course or meal segment at the end of the meal or function according to plan. Discreetly and professionally check with guests during meal presentations to ensure satisfaction to the highest standards. Reset the dining room accordingly. Perform all side work to include replenishing condiments and restocking shelves/storage with supplies. Responsible for performing general cleaning tasks using standard hotel cleaning products as assigned to adhere prevailing health and sanitation standards. Responsible for abiding by all Federal, State, City, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. Ensures security for all the hotel's guests, employees, and property assets. Enforces established policies and procedures for Summit Hospitality and the hotel's brand. Duties are subject to change and additional responsibilities/tasks may be assigned as needed. 3-5 years in hotel, restaurant, lounge, special events, or barista services. Must be self-directed and follow tasks and responsibilities. Ability to setup, breakdown, and lead a team of 1-2 staff members. Ability to walk, stand, sit, bend, and reach for extended periods of time. Safe Serv certified. Valid Driver's license. Flexible work schedule. Ability to lift 50 lbs.
Location:
Raleigh, NC, United States
Category:
Food Preparation And Serving Related Occupations