Regional Supervisor, OnSite - Bay Area, CA

8 Days Old

The following is not intended to represent an all-inclusive list of job responsibilities, but to outline the ESSENTIAL FUNCTIONS of the position. General Description: Responsible for the day-to-day performance of all OnSite Specialists within the region, including customer engagement and collaboration with Sales to further strengthen and build the OnSite business. Essential Functions: Supervises (directly) the OnSite Specialists. Supervisory duties include selection of new employees, performance evaluations, career development, authorizing of time cards, assigns overtime, responsible for corrective actions. Coaching, developing, and leadership of all Specialists throughout assigned territory. Partner with Endoscopy sales reps to drive support for Specialists, strong customer engagement, and growth of the ProCare business. Interact with customers (Administrators and Clinicians) regarding the performance of OnSite Specialists. Assist in the implementation of new accounts with a primary focus on Specialist performance. Responsible for interviewing and overall talent acquisition. Responsible for monthly reports to Associate Managers, OnSite Operations, and Regional Manager, OnSite Operations on region performance/activity/HC. Enforce on-time completion of SLMS assignments for all Specialists. Responsible for working with Field Enablement Team to ensure sick days, vacation days, and leaves are covered. Monitor the attendance of employees. Responsible for writing performance and merit reviews. Adhere to all policies and procedures put forth in the Sales code of conduct. Work with Associate Managers, OnSite Operations to gain understanding of Regional P&L. Up to 75% travel (including overnight). Qualifications / Requirements: Operating Room experience in a services-related account for at least 1 year desired. 5+ years tenure with Stryker ProCare or related field desired. 3 years of prior management experience preferred. B.A. or B.S. in business with an emphasis in marketing or related discipline preferred. Medium work: Exerting up to 60 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects. Must be able to review printed materials. Proficient in computer programs (Word, Excel, Outlook, PowerPoint). Stryker VPN access required. Ability to use I-Expense for expense reporting. Effective communication skills with large groups and telephonically. Ability to use common office equipment. Ability to generate and explain detailed forecasts, guidelines, and procedures. Attention to detail to observe and correct inconsistencies. Excellent analytical, interpersonal, organizational, and problem-solving skills. Demonstrated effective managerial skills with quick decision-making ability. Physical requirements include near visual acuity, color vision, mobility, bending, standing, stooping, and finger dexterity. Supervisory Responsibilities: Yes #J-18808-Ljbffr
Location:
San Jose, CA, United States
Category:
Management Occupations