Job Title: Quality Director

All potential candidates should read through the following details of this job with care before making an application. Location: Webster, NY Salary Range: $140,000 – $190,000 DOE Benefits: Medical, Dental, Vision, PTO, 401K We are seeking a highly experienced and strategic Quality Director to lead food safety and quality initiatives across multiple manufacturing sites specializing in low-acid aseptic bottling and PMO-regulated dairy products. This critical role will develop and strengthen quality systems to support new and existing production lines while ensuring alignment with enterprise-wide standards and regulatory requirements. The ideal candidate is an expert in aseptic and ESL processing with a proactive, data-driven approach to quality management. This is a high-impact leadership opportunity with visibility across executive leadership, regulatory agencies, and key stakeholders. Responsibilities Quality Management Systems Lead the development and execution of food safety, quality, and compliance programs across multiple sites. Oversee hold and release processes in coordination with supply chain demands. Manage site laboratory operations and product testing programs to improve food safety, compliance, and first-pass yield. Define and manage QA departmental budgets across regions. Set clear goals and performance expectations for plant quality managers.

Regulatory Compliance Lead internal and third-party quality audits and ensure corrective actions are implemented. Ensure compliance with federal, state, and local regulatory requirements, including FDA and PMO. Support site inspections, licensing, and regulatory testing programs. Serve as a regulatory SME for operations and supply chain teams.

Quality Culture Development Champion a proactive quality culture through effective training and coaching. Design and implement site-specific and regional quality training programs. Act as a liaison for QSE initiatives and cross-functional stakeholder engagement.

Consumer Satisfaction Analyze consumer complaint trends and lead investigations to resolve product quality issues.

Site Audits & Certifications Partner with process authorities and technical managers for aseptic line validation, startups, and issue resolution. Oversee implementation and monitoring of HACCP, HARPC, GMP, MSS, GFSI, and ISO systems.

KPI Reporting & Performance Lead regional improvement initiatives related to quality KPIs. Prepare and present reports to senior and executive leadership.

Qualifications Bachelor’s degree in Food Science, Dairy Science, Microbiology, or related field. 10+ years of experience in ESL / aseptic dairy or beverage quality in a leadership capacity. Deep understanding of FDA, PMO, GFSI standards and quality systems in a manufacturing environment. Expertise in aseptic / ESL filling and processing technologies. Certified or actively pursuing certification in: FSSC 22000, HACCP, GMP, PCQI / FSMA, Internal Auditing, and Better Process Control School. Strong proficiency with LIMS, ERP, and QA software systems. Demonstrated success using data and science to inform quality decisions. Excellent communication and leadership skills; capable of influencing across multiple sites. Strong project management and organizational abilities. ISO 9001 auditing training preferred. Proficient in Microsoft Office, especially Excel, Word, PowerPoint, and Visio. Willingness to travel up to 30% domestically and internationally. Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.

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