• 8.5 FTEs | Department is fully staffed | Great support system • Oversees daily operations and provides leadership for all employees within the hospital’s high-volume Retail Pharmacy • Ensures the department operates within budget, providing necessary tools and resources for peak operational performance • Participates in Performance Improvement (PI) activities and other quality initiatives to ensure/enhance patient outcomes • Assists with enforcing policies and procedures • Works closely with hospital administration, medical staff, and other departments to ensure smooth pharmacy operations • Maintains the highest standards of customer service and patient care • Mentors and supports pharmacy staff, promoting professional development • Holds self and others accountable for adhering to and completing compliance activities