QUALITY ASSURANCE MANAGER (JANITORIAL - 2ND SHIFT) Are you a quality assurance expert with a passion for excellence in the janitorial industry? Do you thrive in dynamic environments and have a knack for leading teams to achieve outstanding results? If so, we invite you to join us at City Wide Facility Solutions!

Are you the right candidate for this opportunity Make sure to read the full description below. As a Quality Assurance Manager for our 2nd Shift , you will play a crucial role in maintaining our reputation for exceptional service and cleanliness. In this position, you'll oversee nightly operations, ensuring that the highest standards of quality are met across all sites. You'll be the driving force behind our mission to deliver top-notch facility solutions! Your key responsibilities will include: Conducting thorough inspections and evaluations of services performed to guarantee compliance with our standards Collaborating with the daytime management team to share insights and improve processes Addressing client feedback proactively and ensuring resolutions are implemented swiftly Implementing and refining quality control procedures to continuously enhance our offerings Why Choose City Wide? At City Wide, we pride ourselves on our vibrant, support-oriented team culture. We invest in our employees' growth and believe collaboration and communication are fundamental to success. You will enjoy a fast-paced yet supportive environment where every team member contributes to our collective goals. We offer a competitive salary, comprehensive benefits, ongoing training, and development opportunities to help you excel. Requirements: A high school diploma is required; additional education or certifications in quality assurance or facility management are a plus Proven experience in janitorial quality assurance Bi-lingual in Spanish Exceptional attention to detail and organizational skills Strong interpersonal and communication skills to foster relationships with team members and clients Ability to analyze data and identify trends for informed decision-making Familiarity with industry standards and cleaning procedures Tech-savvy with experience in quality management software and MS Office Ability to adapt in a fast-paced environment while maintaining professionalism Benefits: Company contribution of $650/month towards health, vision, dental, life, and supplemental insurance Company-paid short-term disability insurance Mileage reimbursement or use of company vehicles Company 401(k) contribution of 3% of base pay Great company culture, PTO, and paid holidays Additional Information: Employment type: Full-time Job function: Quality Assurance Industry: Facilities Services This job is active and accepting applications.

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