Project Manager - Retail Compliance CAPA (On-site Madison, WI) Job description for a Project Manager responsible for Retail Compliance CAPA end-to-end processes, on-site in Madison, WI. Responsibilities Demonstrates and promotes the company vision Regular attendance and punctuality Applies GMP/GLP in all areas of responsibility, as appropriate Direct and manage domestic project development from beginning to end. May be involved in regional or global project planning. Develop project plans and associated communications Communicate project requirements, expectations, and outcomes to team members and stakeholders Collaborate with senior management, clients, and stakeholders to define the scope, goals, and deliverables of the project Estimate the resources needed to meet project goals Manage changes in project scope Develop contingency plans for unforeseen project problems Monitor progress and status of assigned tasks and, if necessary, develop actions to bring tasks back on schedule Supervise project team members and facilitate the development of the skills needed by project team members Identify and resolve issues and conflicts among project team members Manage actions of outside contractors involved in project activities Interact with clients as needed to resolve questions or confirm assumptions during the project Conduct all activities in a safe and efficient manner Own the Retail Compliance CAPA end-to-end process Manage client interaction, failure resolution proposals, and client follow-up Analyze testing results and applicable documents submissions Develop resolution testing protocol and plans Make final determinations on client failure resolutions Maintain and update internal project management tracking software Support broader quality programs at retail clients as needed Performs other duties as assigned

Qualifications BA or BS degree in hard sciences (chemistry, biology), food-related technology, engineering, or business 5+ years of experience in lab operations Experience with lab project management Familiarity with NSF/ANSI 173:2024 testing requirements Dietary Supplement / Food Testing Laboratory experience required Previous experience influencing others Experience with JIRA or similar project management software preferred Previous client facing experience and experience with Freshdesk or similar Client Services ticketing software preferred Ability to learn new tasks Ability to think critically and solve problems quickly and efficiently Excellent communication skills Commutable to Madison, WI - on-site

Additional Information What we offer: Excellent full-time benefits including medical, dental, and vision; life and disability insurance; 401(k) with company match; paid vacation and holidays

Eurofins is an equal employment opportunity and affirmative action employer (M/F, Disabled, and Veteran). Eurofins USA Food Testing is a Disabled and Veteran EEO employer. Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Project Management and Information Technology

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