Four Seasons PM Turndown Attendant

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.

About the Role

The Turndown Attendant services guest rooms and guest housekeeping requests and is responsible for their overall comfort level.

What You Will Do

The Turndown Attendant is an integral part of the Housekeeping Team. The Turndown Attendant provides a comfortable evening environment in Guest Rooms by cleaning and refreshing the room in the early evening and preparing the room for the guest to sleep in.

Cleans and performs turndown services in guest rooms to exacting standards; cleans, dusts, and sanitizes all areas of the Guest Room.

Closes drapes, reduces lighting, turns music on, and prepares bed.

Restocks towels and used amenities such as shampoo, lotions, cotton balls, etc.

Prepared unoccupied rooms for turndown for arriving guests.

Interact with guests making them feel welcomed, comfortable and well taken care of by handling all guest interactions with the highest level of hospitality, accommodating any special requests.

What You Bring

High School education or equivalent experiences.

Preferred experience in a luxury hotel in Housekeeping or equivalent with Four Seasons or another organization.

Have a high level of attention to detail.

Knowledge and the ability to operate cleaning equipment.

Ability to understand and working knowledge of English.

Hold a valid driving license in order to operate golf carts and have a clean driving record.

Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts

What We Offer

Hourly: $25.75

Competitive Salary & Benefits

Excellent Training and Development Opportunities

Complimentary Accommodation at Other Four Seasons Hotels and Resorts

Complimentary Employee Meals

401k Retirement Plans

Schedule & Hours:

Part Time availability

Flexible for early morning, mid-day, and evening shifts in order to support 24/7 operational business needs

This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.