Description SHIFT: Day Job SCHEDULE: Full-time Be part of an extraordinary team We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high performance culture that empowers you to make an impact? A proud member of the Anthem, Inc. family of companies, IngenioRx leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care. The primary function of a Pharmacy Technician with Anthems PBM Ingenio-Rx is to contact members that have been identified as having a gap in or issue with medication adherence. This is a call center within Anthem. Our lines of business include Medicare, Medicaid, and the Commercial populations. If you want to be a part of this exciting team, make a difference in someone’s life, and help make healthcare easy, apply today! Due to the current COVID-19 (coronavirus) pandemic, this position will require you to work remotely from your home. As we continue to monitor guidance from CDC and state officials there may be times you would need to report to the office on a monthly or quarterly basis for team meetings or engagement activities. How you will make an impact: + Verifies member information and inputs data for the pharmacists. + Educates members on pharmacy based rules related to prescriptions and medication resources or assistance programs. + Provides resolution to grievances and appeals issues. + Responds to inquiries from physicians, sales team, and members related to formulary and prescription benefits. + Generates reports relating to rebates, physician utilization, Beers Criteria, Reliance members, and other ad hoc reports. + Maintains record keeping of prior authorizations, rebates, and monthly reports. We are looking for candidates who can support our patiens during these hours: + 12:00-8:30 PM (PST) + 1:00-9:30 PM (MDT) + 2:00-10-30 PM (CST) + 3:00-11:30 PM (EST) Qualifications Pharmacy Technician I Required Qualifications + Requires H.S. diploma or equivalent + 1 year of pharmacy experience; or any combination of education and experience, which would provide an equivalent background. + Current State Pharmacy Tech. Certification or National Certification based on applicable state(s) required. Preferred Qualifications + For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Pharmacy Technician II Required Qualifications + H.S. diploma or equivalent + 2 year of pharmacy experience; or any combination of education and experience, which would provide an equivalent background. + Current State Pharmacy Tech. Certification or National Certification based on applicable state(s) required. Preferred Qualifications + For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. The health of our associates and communities is a top priority for Anthem. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Anthem approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate. Anthem will also follow all relevant federal, state and local laws. Anthem, Inc. has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at careers.antheminc.com. Anthem is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance. REQNUMBER: 0165234-US