Pharmacy Technician - Bedside Delivery

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General Summary of Position
MedStar Pharmacy is committed to providing world-class, compassionate care to every patient, every time, at every touch point. All associates are accountable for their role in meeting patient experience standards. The Bedside Delivery Pharmacy Technician is responsible for all pharmacy tasks relating to bedside delivery program, including: facilitating patient participation; acting as pharmacy liaison between patients and physicians, social workers, nurses, and inpatient/outpatient pharmacy staff; preparing prescriptions; and coordinating payment and deliveries.
Primary Duties and Responsibilities
Delivers prescriptions to patient's room and shows medications to patient; offers and facilitates counseling by a pharmacist if requested; hands prescriptions to patient's nurse in secure bag for storage on the floor until patient is discharged. Identifies discharge patients via the EMR, educate patients about benefits of the bedside delivery program, and encourages and facilitates participation. Works to eliminate any potential barriers to patient participation in bedside delivery program. Coordinates with the bedside liaison/runner and pharmacy staff to organize bedside delivery prescriptions in designated areas of the pharmacy in order of priority. Change priorities of bedside prescriptions in pharmacy system. Performs data entry of new prescriptions in pharmacy system, including demographics, insurance plans, and prescription information according to policy. Brings to the attention of a pharmacist any claims requiring overrides. Troubleshoots insurance claim rejects and follows up on problem prescriptions. Communicates with patient regarding prescription cost/co-pays and their ability to pay. Collects payment for prescriptions; processes cash, check, credit card transactions; secures appropriate signatures; and, ensures compliance with HIPAA requirements.
Minimum Qualifications High School Diploma or GED Required. Associate's Degree Preferred.
5-7 years retail or ambulatory care pharmacy experience required. Customer service experience and sales experience preferred. PTCB - Pharmacy Technician Certification Board required Upon Hire or the ExCPT (Exam for the Certification of Pharmacy Technicians). DC Pharmacy Technician Licensure Required Upon Hire. This position has a hiring range of $22.04 - $38.41
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Location:
Washington

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