Our Patient Services Coordinators (PSCs) support our clinicians as they strive to serve their patients using research-driven treatments to provide relief and restoration of their normal life. As a PSC you will interact and build relationships with patients, insurance providers, and medical professionals to create streamlined scheduling and financial workflows. Daily tasks could include processing insurance verifications, managing prior authorizations, and following up on physician referrals. A patient-centered mindset and the ability to work autonomously will elevate your success in the role. Your Responsibilities as a Patient Services Coordinator Reconcile patient payments and units billed while following HIPAA guidelines Follow appropriate processes for Insurance Verification and/or benefits management Obtain authorization and/or prior authorization Over the counter collections and reconciliation of all charges weekly and monthly Maintain relationships with patients, providers, clinicians, and internal operational departments What You Will Get In addition to the standard benefit offering, you can expect to receive Competitive compensation with ability to earn performance-based incentives Professional development through strategic internal platforms Potential for career progression with a nation-wide company Fitness incentive, insurance benefits, employee assistance program, paid time off and extended illness bank Qualifications PT Solutions requires at minimum, a High School or GED diploma. Submission of diploma for the highest level of education obtained will be required. 1-2 years of customer service experience (experience with healthcare preferred) Pay Range: $ 16.66 - $18.00 per hour Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position. Schedule: Full-time Mon-Fri (40 hrs/week, schedule varies)