Your Impact at Lowe's As a Retail Sales Associate, you will leverage your exceptional customer service skills and genuine care for people to ensure that customers enjoy a comfortable shopping experience at Lowe's. This role is perfect for those eager to engage with customers and assist them in overcoming their home improvement challenges. How We Support You Whether you are seeking a part-time opportunity or a chance to build a lasting career, Lowe's is committed to helping you achieve your professional goals. As a Lowe's associate, you will gain access to a range of benefits beyond competitive pay and flexible work schedules: Prioritize your health with multiple top-tier health insurance options. Take advantage of educational opportunities through Lowe's tuition assistance program. Plan for your future with a company-matching 401(k) and optional Employee Stock Purchase Program. Enjoy additional savings with a 10% Associate Discount. Develop new skills through our Track to the Trades program. For more information regarding our benefit programs and eligibility, inquire during the application process. Your Day at Lowe's As a Customer Service Associate, you will greet customers, helping them navigate our store and discover the right products for their home improvement projects. Your daily tasks will include assisting customers in selecting products, loading merchandise, and addressing their various needs. While primarily focused on customer engagement, your responsibilities may vary based on the department where you are assigned. Customer Service Associates are typically positioned in departments based on hiring needs and skillsets, which may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Decor, Tool Rental, or Pro Services. Key Responsibilities Welcome customers warmly, address inquiries, and provide friendly, professional service. Assist customers in locating and managing merchandise. Restock merchandise by identifying empty shelf spaces and replenishing supplies. Accurately process orders and deliveries to ensure customers receive their items on time. Cross-train in additional areas of the store to enhance the overall customer experience. Prepare merchandise in your department according to customer needs (e.g., tint and mix paint, cut pipe, bundle wood, cut drywall, cut blinds). Guide customers through their shopping experience, including checkout. Complete other assigned duties as necessary. Minimum Qualifications 6 months experience using a computer, including data input, access, modification, or output. 6 months experience with retail technology, such as smartphones and tablets. Ability to read, write, and perform basic arithmetic operations (addition and subtraction). Able to stand, sit, and engage in activities for extended periods. Capable of lifting a minimum of 25 lbs unassisted or over 25 lbs with an accommodation. Preferred Qualifications 6 months of retail and/or customer service experience. Bi-lingual skills are a plus. Certification in a trade related to your department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, lumber/building materials). Lowe's is dedicated to fostering growth and teamwork that extends to our communities. We strongly encourage bilingual, military, and veteran talent to apply to become part of our team. Travel Requirements This role requires minimal travel; however, occasional trips for meetings, training, or to assist neighboring stores may be necessary. Working Conditions Conditions may vary by location, with potential exposure to both indoor and outdoor environments. Be prepared for varying climates, including extreme heat or cold, and potentially wet, humid, windy, or drafty conditions. Associates may be exposed to constant or intermittent noises, as well as moving objects and equipment. Lifting procedures differ based on role, weight, and volume. Associates must adhere to guidelines that limit single lifts to 75 lbs. Team lifts are encouraged starting at 75 lbs or as necessary. Utilize powered equipment as required, with proper training or assistance from a trained colleague. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company that serves approximately 16 million customer transactions weekly across the United States. With total sales surpassing $83 billion for fiscal year 2024, Lowe's operates over 1,700 home improvement stores and employs around 300,000 associates. Based in Mooresville, N.C., Lowe's is committed to supporting the communities it serves through programs aimed at creating safe and affordable housing, enhancing community spaces, developing the next generation of skilled tradespeople, and providing disaster relief. Pay Range: $18.00 - $19.45 per hour. Starting pay may vary due to numerous factors including position, location, education, training, and/or experience. Additional details regarding our benefit programs and eligibility can be obtained during the hiring process. Lowe's is proud to be an equal opportunity employer. We administer all personnel practices without discrimination based on race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability, or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected by federal, state, or local law. Qualified applicants with arrest or conviction records will be considered for employment according to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act, with due consideration for the relevant job duties.