Your Impact at Lowe's As a Customer Service Associate, you will provide exceptional customer service while helping customers navigate their home improvement projects. This is a fantastic opportunity for individuals who thrive in engaging with people and enjoy problem-solving. How We Support You At Lowe's, we are committed to helping you reach your goals, whether you're looking for a part-time position or a long-term career. As one of our associates, you'll enjoy benefits that go beyond competitive pay and flexible scheduling: Prioritize your well-being with top-tier health insurance options. Advance your education with our tuition assistance program. Secure your financial future with a company-matching 401(k) and an optional Employee Stock Purchase Program. Enjoy additional savings with a 10% Associate Discount. Develop new skills through our Track to the Trades program. Your Day at Lowe's As a Customer Service Associate, you'll welcome customers, assist them in finding the right products, and ensure their needs are met throughout their shopping experience. You might also occasionally handle merchandise or assist with loading items for customers. Your responsibilities may vary by department, contributing to a dynamic work environment. Customer Service Associates work in various areas such as Appliances, Cabinets, Flooring, Hardware, Plumbing, and more, depending on store needs. Key Responsibilities Deliver friendly and professional customer service while welcoming customers. Assist customers in locating and handling merchandise. Restock merchandise on shelves as needed. Accurately process orders and deliveries, ensuring timely customer satisfaction. Cross-train in various areas of the store to enhance customer service. Prepare merchandise based on customer requirements (e.g., mixing paint or cutting materials). Guide customers through the shopping experience or checkout process. Complete additional assigned tasks as needed. Minimum Qualifications 6 months of experience using a computer for information management. 6 months of experience with retail technology (smartphones, tablets). Ability to read, write, and perform basic arithmetic. Able to stand, sit, and perform various activities as the job requires. Ability to lift 25 lbs unassisted and over 25 lbs with or without accommodation. Preferred Qualifications 6 months of retail and/or customer service experience. Bilingual skills are a plus. Relevant trade certification for the department of work. Lowe's values teamwork and community support. We highly encourage bilingual individuals, military veterans, and other diverse backgrounds to apply and join our team. Travel Requirements This role may require occasional travel for meetings or training. Working Conditions Be prepared to work in various environmental conditions, including exposure to heat, cold, and noise. Adhere to guidelines for lifting and handling merchandise to ensure safety. About Lowe's Lowe's Companies, Inc. is a leading home improvement retailer dedicated to serving customers and supporting our communities. We have over 1,700 stores and approximately 300,000 associates. Our mission involves enhancing housing safety, improving community spaces, and fostering the next generation of skilled trade experts. Lowe's is an equal opportunity employer and embraces diversity. We administer all personnel practices without bias. Starting pay rates may vary based on various factors including position, location, education, and experience.