At Kohl’s Stores, you’ll belong to a team that accepts everyone, works hard to help each other succeed, and takes the time to celebrate their wins. Why Kohl’s? -Teamwork Culture: Enjoy a culture where we’re all in it together. -Shift Flexibility: Enjoy flexible shifts that fit your busy schedule with availability to work days, nights, and weekends required. We’ll work with you! -Associate Discount: Earn a 15% associate discount plus stackable coupons for all your holiday gift shopping! -Leaders Who Care: Be supported by leaders who know you, listen and help you succeed. -Top National Brands: We carry the top brands you know and love. ACCOUNTABILITIES + “Smiles and Says Hi!” Greets all customers and associates, assists in a friendly, courteous manner and adheres to the “Yes We Can” policy efficiently resolving customer’s questions and requests + Consistently uses the 5 step GREAT program while interacting with customers: Greets and Engages Customer, Requests Credit, Explains Savings, Asks to Complete the Survey and Thanks the Customer + Able to learn and adapt to current technology to assist customer needs + Delivers the highest level of customer service through effective problem solving + Solicits, opens and activates Kohl’s Charge applications and loyalty programs + Ensures that all cash handling procedures are done in accordance to policy and procedure + Complete transactions accurately and efficiently while engaging customers + Flexible and willing to cross-train and work in other areas of the store, as needed QUALIFICATIONS REQUIRED + Ability to lift 50 pounds on an occasional to frequent basis + Ability to spend up to 100% of work time standing or moving about the departments. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis + Adherence to Kohl's policy and procedures + Regular attendance + Effective verbal and written communication skills + Basic math and reading skills, legible handwriting and attention to detail + Ability to work as part of a team and interact effectively with others PREFERRED + Prior retail experience + Comfortable with the use of technology consistently while performing the required tasks