Your Impact at Lowe's As a Customer Service Associate, you will utilize your exceptional customer service skills to create a welcoming environment for shoppers at Lowe's. This role is perfect for those who enjoy engaging with customers and assisting them with their home improvement projects. How We Support You Whether you're seeking a part-time opportunity or a chance to advance your career, Lowe's is committed to helping you achieve your goals. As a valued associate, you will enjoy numerous benefits in addition to competitive compensation and flexible hours: Prioritize your health with various top-tier health insurance options. Take advantage of educational advancement through a tuition assistance program. Secure your financial future with a company-matching 401(k) and an optional Employee Stock Purchase Program. Enjoy additional savings via a 10% Associate Discount. Enhance your skills with our Track to the Trades program. For more details about our benefits, please visit our careers page. Your Day at Lowe's In this role, your main responsibilities will include greeting customers, assisting them in finding products and services, and addressing their needs throughout their shopping experience. You will engage with customers, help organize merchandise, and ensure efficient order processing. Your duties may vary based on the department in which you are assigned, including but not limited to Appliances, Flooring, Hardware, or Garden departments. Key Responsibilities Welcome customers and provide friendly, professional assistance. Guide customers in locating and handling merchandise. Replenish stock by identifying and filling empty shelf areas. Accurately process orders to ensure timely delivery of merchandise. Cross-train in various store areas to enhance customer service delivery. Prepare department merchandise based on customer needs. Assist customers with shopping and checkout experiences. Complete additional tasks as assigned. Minimum Qualifications 6 months of computer experience for data entry and retrieval. 6 months of experience using retail technology, such as smartphones and tablets. Basic reading, writing, and arithmetic skills. Able to stand, sit, and perform necessary job functions as required. Capability to lift 25 lbs unassisted or 26-75 lbs with assistance. Preferred Qualifications 6 months of retail and/or customer service experience. Bilingual abilities are a plus. Certification in relevant trades (e.g., hardware, plumbing, electrical). Lowe's values diversity and strongly encourages bilingual, military, and veteran candidates to apply and join our team. Travel Requirements This position may occasionally require travel for meetings, training, or to support nearby stores. Working Conditions Work environments can vary, exposing you to both indoor and outdoor conditions. You may experience a range of weather conditions, from extreme heat to cold. It's essential to follow proper lifting techniques and safety protocols in compliance with our guidelines. About Lowe's Lowe's Companies, Inc. is a premier home improvement retailer, serving millions of customers nationwide. With more than 1,700 stores and a dedication to community support, Lowe's is focused on creating safe, affordable housing and providing disaster relief. Learn more about us by visiting our website. Lowe's is an equal opportunity employer, committed to a diverse workforce. Starting pay may vary based on qualifications, location, and experience.