Your Impact at Lowe's As a Customer Service Associate, you will utilize exceptional customer service skills and a genuine care for people to enhance the shopping experience for our customers at Lowe's. This role is perfect for individuals who enjoy engaging with customers and assisting them in overcoming their home improvement challenges. How We Support You Lowe's is committed to helping you achieve your career goals, whether you seek a part-time role or a full-fledged career. In addition to competitive pay and flexible schedules, Lowe's offers numerous benefits, including: Multiple top-tier health insurance options to prioritize your well-being. An opportunity to grow through our tuition assistance program . A chance to secure your financial future with a 401(k) plan with company matching and an optional Employee Stock Purchase Program. A 10% associate discount to help you save on shopping. Learning new trade skills through our Track to the Trades program . For more details about our benefits, please see our benefits information. Your Day at Lowe's As a Customer Service Associate, your main responsibilities will include welcoming customers and helping them select the right products and services for their home improvement projects. The role will involve frequent interaction with customers, assisting them in locating products, loading merchandise, and ensuring all their needs are satisfactorily met. You will primarily focus on understanding customer inquiries, answering their questions, and organizing merchandise. Your specific duties may vary depending on the department you work in, including areas such as Appliances, Flooring, Hardware, and more. Key Responsibilities Greet customers warmly, answer questions, and provide professional customer service. Assist customers in finding and handling merchandise. Restock shelves and ensure store displays are well-stocked. Accurately process orders and deliveries. Train across various store areas to enhance customer service. Prepare department merchandise according to customer needs (e.g., mixing paint, cutting wood). Help customers navigate through shopping and checkout processes. Complete additional duties as needed. Minimum Qualifications 6 months of experience using a computer for entering, accessing, and modifying information. 6 months of experience with retail technology, such as smartphones and tablets. Basic reading, writing, and arithmetic skills. Able to perform tasks involving prolonged standing or sitting as necessary. Capable of lifting 25 lbs unassisted or more with assistance. Preferred Qualifications 6 months of retail and/or customer service experience. Bi-lingual abilities are a plus. Certification in a relevant trade discipline. Lowe's values diversity and encourages bilingual, military, and veteran talent to apply. Travel Requirements This role does not require regular travel, but occasional travel may be necessary for meetings, training, or supporting nearby stores. Working Conditions Conditions may vary by location, and you could work indoors and outdoors in different weather conditions, including heat, cold, dampness, or wind. You may also encounter constant or intermittent loud noises and may need to lift items of varying weights according to safety guidelines. About Lowe's Lowe's Companies, Inc. is a leading home improvement company serving millions of customers each week. With expectations of more than $83 billion in sales for fiscal year 2024, Lowe's operates over 1,700 stores employing around 300,000 associates, all dedicated to creating better homes and communities. Pay Range: $16.00 - $17.95 per hour. Starting pay may vary based on factors such as position, location, education, and experience. For further information on our benefits, please check out our benefits information. Equal Opportunity Employer Lowe's is proud to be an equal opportunity employer, treating all applicants with respect and without discrimination based on race, color, gender, age, sexual orientation, and other protected categories.