Your Impact at Lowe's As a Customer Service Associate, you will leverage your exceptional customer service skills and genuine passion for helping others to create a welcoming shopping environment for our customers at Lowe's. This is a fantastic opportunity for individuals who enjoy engaging with customers and assisting them in overcoming their home improvement challenges. How We Support You Whether you're seeking a flexible part-time position or a place to grow your career, Lowe's is here to support you. Our associates enjoy numerous benefits beyond competitive pay and flexible scheduling: Prioritize your well-being with a variety of top-tier health insurance options. Access educational opportunities through our tuition assistance program. Plan for your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Enjoy additional savings with a 10% Associate Discount. Enhance your skills through our Track to the Trades program. For more information about our benefit programs and eligibility, please refer to our benefits page. Your Day at Lowe's As a Customer Service Associate, your responsibilities will include welcoming customers, assisting them in locating the right products and services for their home improvement projects, interacting with customers throughout the day, loading merchandise, and ensuring that all customer needs are met. Your daily tasks may vary based on the department in which you work. Your contribution will be vital in one of the following departments: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Decor, Tool Rental, or Pro Services. Key Responsibilities Greet customers warmly and provide friendly and professional service. Assist customers with locating and handling merchandise. Restock shelves by replenishing supplies as needed. Accurately process orders and deliveries to ensure customer satisfaction. Cross-train in various store areas to enhance customer service delivery. Prepare merchandise based on customer needs (e.g., tinting paint, cutting wood, etc.). Guide customers through shopping or checkout processes. Complete other assigned duties as necessary. Minimum Qualifications 6 months of computer experience, including inputting and accessing information. 6 months of experience with retail technology, such as smartphones and tablets. Basic reading, writing, and arithmetic skills (addition and subtraction). Able to perform tasks that may involve prolonged standing, sitting, and other activities. Ability to lift a minimum of 25 lbs unassisted or more with proper accommodation. Preferred Qualifications 6 months of retail and/or customer service experience. Bi-lingual skills are a plus. Relevant certifications in the trade related to the department (e.g., plumbing, electrical, etc.). Lowe's highly values diversity and strongly encourages bilingual, military, and veteran talents to apply and join our team. Travel Requirements This role does not require regular travel but may occasionally involve travel for meetings, training, or support at nearby stores. Working Conditions Environmental factors may vary by location, and you may work in both indoor and outdoor conditions with exposure to different climates, including heat, cold, wind, or dampness. You may also encounter noise and movement due to equipment and activities. Proper lifting methods will be required, with a guideline limiting single lifts to 75 lbs and team lifts for heavier weights, with appropriate training needed for powered equipment. About Lowe's Lowe's Companies, Inc. is a leading home improvement retailer serving approximately 16 million customer transactions weekly. With a total sales forecast exceeding $83 billion for fiscal year 2024, Lowe's operates over 1,700 home improvement stores and employs around 300,000 associates. Based in Mooresville, N.C., we are dedicated to supporting the communities we serve with programs focused on safe, affordable housing, improving community spaces, developing skilled trades, and providing disaster relief. Visit Lowes.com for more information. Pay Range: $15.50 - $16.15 per hour Starting pay may vary based on factors such as position, location, education, training, and experience. For more information on our benefit programs and eligibility, please visit our benefits page. Lowe's is an equal opportunity employer and practices all personnel processes without regard to any protected categories under federal, state, or local law.