Part Time Retail Sales Associate Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. The Benefits of working at BJ's BJ's pays weekly Eligible for free BJ's Inner Circle and Supplemental membership(s)* Generous time off programs to support busy lifestyles Benefit plans for your changing needs* 401(k) plan with company match (must be at least 18 years old) Job Summary Responsible for executing acquisition, renewing, upgrading, cross-selling BJ's Loyalty Programs. Also responsible for merchandise returns, exchanges, pick-ups, and general customer services inquiries. Provides excellent and efficient member service. Major Tasks, Responsibilities, and Key Accountabilities Promotes the BJ's value proposition regarding acquisition, retention, perks, and the Member experience Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices Sells BJ's membership products to potential new and existing members with high energy and determination Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups Assists with BOPIC (Buy Online and Pick Up In Club) orders for members Performs other duties as assigned, including working in other departments as needed