Job Details

Description

The Sheraton Raleigh Hotel, located in Downtown Raleigh, nestled in the entertainment district, is actively looking for our next exceptional Bellman. this position is part time and will be schedule to work less than 30 hours per week.

All associates are offered an array of benefits, and competitive wages, based on eligibility, including:

· Medical, Dental, and Vision Insurance

· Employee Discounts

· Employee Travel Discounts

· Flexible Scheduling

· Flexible Spending Account

· Health Savings Account

· PTO and Sick Time

· Parental Leave

· Retirement Plan: 401(K) with matching

· Weekly Pay

The Evening Bellman is crucial to the hotel’s success and the guest experience. The bellman is tasked with assisting guests with luggage, performing pick-ups and drop-offs at the airport, and helping guests upon arrival and departure.

The Evening Bellman may also be asked to explain hotel amenities, keep the bellman desk clean and organized, deliver messages and packages, and assist with our commitment to guest excellence.

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day.

Work Habits: To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, can solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.

Safety & Security: The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly

regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.