Operations Manager

SERVPRO of Brickell is looking to add an Operations Manager to our team! The Operations Manager will be reporting to the General Manager and will be responsible for managing the restoration division. As an Operations Manager, you will lead the day-to-day activities within the facility and ensure that job schedules and products meet the customers' quality standards at the minimum costs.

SERVPRO of Brickell offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development
• And more!

Key responsibilities include:

• Overseeing the day-to-day operations of restoration crews including schedules and production levels
• Managing the tasks and activities of a diverse workforce to ensure jobs are being processed within a timely manner
• Effectively communicating with all members of the restoration staff and delegating the appropriate duties for each team member
• Developing and implementing processes to improve performance
• Developing employees for opportunities of greater responsibility, improving the abilities, skills, and knowledge of production personnel through appropriate instruction and training
• Working with support personnel to ensure that all aspects of the job are met to prevent any delays in the job process
• Ensuring strict compliance with all safety procedures and implementing safe working procedures in assigned restoration areas

Position requirements include:

• High School Graduate or GED Equivalent
• Valid Driver's License
• 2+ years of management experience
• At least one year of restoration industry experience preferred
• IICRC certifications preferred
• Experience in building a strong team with tangible leadership skills
• Strong process and results driven attitude
• Ability to multitask and to remain detail-oriented
• Must be knowledgeable in relevant computer applications
• Skills/Physical Demands/Competencies
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is independently owned and operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, LLC, or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State, and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

Compensation: $55,000.00 - $80,000.00 per year