Overview Stio is a mountain apparel brand that designs, develops and sells beautiful, functional, and innovative apparel infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming (and satellite teams in Salt Lake City, UT and Denver / Boulder, CO) Stio draws inspiration from the surrounding Teton Range and offers products via stio.com and its thirteen Mountain Studio retail locations in, amongst others, Jackson Hole, WY, Park City, UT, Boulder, CO, Bozeman, MT, Boston, MA and Bend, OR.

Your Role This Stio Mountain Studio Sales Associate is responsible for providing an exceptional brand experience with customers at our Mountain Studio retail location in South Lake Tahoe, CA. Sales Associates are required to deliver an outstanding level of customer service, which includes but is not limited to knowledge of the brand story and product, customer engagement, and selling. Stio Mountain Studio Sales Associates are committed to supporting a dynamic, cohesive team that provides a customer experience through connection, top-quality product education, and a passion for our products and company.

Responsibilities

Maintain visual store aesthetic through routine cleaning, mannequin changes, organizing displays and general tidying of the floor

Receive inventory shipments, restocking inventory on the sales floor, and maintaining an organized back-stock

Other operational duties including answering phones and fulfilling customer service shipments

Provide knowledgeable and up to date details of Stio products, sales, and pricing

Utilize Point of Sale system to accurately and efficiently process customer transactions; payments, refunds/exchanges and gift cards

May be required to open/close the store

Qualifications

High School Diploma or GED preferred

Retail and/or sales experience preferred

Excellent customer service and interpersonal skills required

Flexibility to work weekends and holidays required

Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio

Proactive learner who’s eager to be part of a new and growing market for Stio

Computer proficiency required, POS experience preferred

Commitment to Stio's Mission, Vision, and values

The Fine Print

Roles are year-round, part-time, hourly, non-exempt

$19-$22 hourly, based on experience

Flexible shifts throughout the week

Anticipated coverage need is 1 to 4 shifts per week

Gear allowance each season for Stio gear and generous employee discount

Holiday pay, industry discounts, and more!

Employee Assistance Program

Must be able to move around the retail space, move upwards of 50 lbs and occasionally traverse ladders

This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.

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