Responsibilities

Member Service Understands the role of the Credit Union and engages in member service activities to support the Credit Union and its membersExceeds member service expectations by providing superior quality service in a professional efficient and courteous manner Sets and achieves high standards of excellence while interacting with colleagues and membersDemonstrates an in depth understanding of products and services in order to provide quality member service and offer solutions Accurately performs day to dayConsistently demonstrates behaviors from Service Strategies program for internal and external membersSales Consistently applies the sales process model effectively practices sales activitiessales skills and demonstrates brand behaviors to meet member needs and deliver our brand promiseUses a consultative approach and asks high impact questions to identify and meet member needs both perceived and unperceived Listens for member cues and offers solutions for member needs by focusing on the benefits and value to the memberEffectively overcomes member objections to ensure member full understanding of productsservices and acceptance of productBuilds trusting relationships with members by being the financial expert and shows a sincere interest in the member and their financial successFocuses on deepening member relationships through follow up and making suitable recommendations to membersGenerates new business by asking for the business and for referralsMakes outbound phone calls to follow up with member or expand relationship Teamwork Demonstrates team behaviors of honesty integrity sharing collaborating and participating in team discussionsDemonstrates willingness to help internalexternal members by readily stepping into other areas as requested making suggestions for improvements and learning new skillsBehavior consistently demonstrates engagement with members and commitment to Credit Union initiativesActions consistently serve to improve relationships and trust with colleagues and membersJob Knowledge Quality and Productivity Demonstrates an understanding of Credit Union policies procedures and guidelines and applies to responsibilities Is familiar with competitor fees and products and has a general understanding of the current financial landscapeCompletes responsibilities with a high level of excellence professionalism efficiency accuracy and responsibility for outcomesUnderstands and is able to explain ownership options to members eligibility requirements for membership and ensures that all paperwork documentation and signatures are completed as requiredComplete transactions with focus and understanding in order to ensure accurate processing of member transactionsMaintains up to date knowledge of process and procedure for both the Member Service and Teller rolesContributes to branch productivity and to the success of the Credit Union by engaging in and striving for goal achievement Essential Preparation and Training High school graduate and six months of cash handling experience either as a Teller in a financial institution or as a retail sales representativecashier required andEither2 years retail sales experienceorOne year of customermember facing experience within a financial institution orAn Associate degree preferably in Business Administration Marketing Accounting or FinanceEssential Skills and Abilities Effective interpersonal skills to relate to members in a friendly courteous professional mannerDemonstrated effective sales skills or ability to perform sales skillsAbove average oral and written communication skillsDemonstrated proficiency with technology and software and functionally able to operate other standard office equipment such as calculator copier and facsimile machineAbove average reasoning mathematical and language abilityAbove average clerical perception; average general learning ability verbal and numerical aptitude form perception and manual dexterityWorking Conditions Environment generally good with little discomfort from noise extreme temperature dust or other factors Required to travel throughout the Credit Unions service area to provide adequate service to membersExposed to potentially hazardous conditions such as robbery Receives detailed instructions and security procedures on an annual basis to minimize riskStrength Level Sedentary Exerting up to 10 pounds of force occasionally andor a negligible amount of force frequently to lift carry push pull or otherwise move objects including the human body Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time "> html { margin: 0px auto 0px auto; overflow-x: hidden; background: url(" ") repeat-x scroll 0 0 ; font-family: "HelveticaNeue-Light", "Helvetica Neue Light", "Helvetica Neue", Helvetica, Arial, "Lucida Grande", sans-serif; font-size: 12px; color: #908d8d; line-height: 18px; background-image: none;background: transparent; } body { overflow-x: hidden; font-size: 12px; margin: 0px; } /************* STAND-ALONE HEADER *************/ div.hrmHeader{ background-color: #ffffff; background-image:url("") ; width: 100%; position:relative; z-index:10; text-align:center; border-bottom: 1px solid #ffffff; border-bottom-style: ; border-bottom-color: ; } div.hrmHeaderLogo { float:left; } div.hrmHeaderContainer { text-align:center; max-width:50px; width: 100%; position:relative; margin: 0px auto; padding: 30px 0px 15px 0px; } div.hrmHeaderBlurb { float:right; width: 400px; text-align:left; } div.hrmHeaderBlurbTitle { margin:20px 0px 15px 0px; } span.hrmHeaderBlurbTitle { font-size:px; color:; font-weight:; font-family:; } div.hrmHeaderBlurbText { } p.hrmHeaderBlurbText { font-size:px; color:; font-weight:; font-family:;} div.hrmHeaderFooter { background-color: #ffffff; width: 100%; height: 10px; position:relative; z-index:9; border-bottom: ; } div.hrmBorders { position:fixed; z-index: -10; top: 0; margin: 0px 0px 0px -25px; height: 50000px; max-width: 48px; width:100%; background: #ffffff; left:0; margin:0; border: 0px solid #ffffff; display:none; } div.hrmContainer{ position:relative; z-index: 2; height: ; overflow:visible; margin: 0px auto; padding:0px 26px 50px 26px; border: solid #999; border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; /* TODO: Is this necessary? */ /**/ max-width: px; width: 100%; text-align:left !important; background: transparent; left:0; margin:0; width:auto; max-width:auto; padding:0px 4px; } /* img { background: none; background: transparent; background-color: none; background-color: transparent; } */ h1 { color: #444; font-size: 24px; font-style: normal; font-weight: bold; margin: 10px 0px; padding: 0px; } h4 { margin:0; font-size:1.3em; font-weight:bold; color: #0c0c0c; } /* TODO: Is this necessary? */ /* ul li { padding: ; background: ; list-style: ; } */ div.homeLink { font-size: 0.9em; font-style: italic; text-align: right; padding: 0.5em 0; } p { margin-top:0px; font-size: 12px; } div.hrmWelcomeContent { clear:both; } div.hrmWelcomeContent { position: relative } div.hrmWelcomeFooter { padding:10px 7%; text-align:center; } div.hrmWelcomeTextInnerContainer { padding-bottom: 0px; } margin-bottom: 20px; form { margin: 0px !important } /* ------------------- APPLY, OPENINGS AND SEARCH BUTTONS ------------------- */ button, input[type="submit"], input[type="button"], a.button, div.openingsButton a.button { background:#191717; -moz-border-radius: 0.2em; -webkit-border-radius: 0.2em; background: -moz-linear-gradient(center top , #191717, #191717) repeat scroll 0 0 transparent; background: -webkit-gradient(linear, left top, left bottom, from(#191717), to(#191717)); border: 1px solid #191717; border-radius:0.2em; color: #FEF4E9 !important; cursor: pointer; /* font-family: Helvetica,Arial,sans-serif; */ font-size: 15px; font-style: normal; font-weight: normal; margin: 0 0 0 0; outline: medium none; padding: 4px 16px 4px 16px; * padding: 4px 7px 4px 7px; text-align: center; text-decoration: none !important; text-transform: ; } button:hover, input[type="submit"]:hover, input[type="button"]:hover, a.button:hover { background:#191717; background: -moz-linear-gradient(center top , #191717, #191717) repeat scroll 0 0 transparent; background: -webkit-gradient(linear, left top, left bottom,from(#191717),to(#191717)); background-image: -webkit-gradient(linear, 0% 0%, 0% 100%, from(#191717), to(#191717)); text-decoration: none !important; } a.applyByEmail, a.applyOnline, a#apply-with-linked-in-button { display: inline-block; background:#191717; background: -moz-linear-gradient(top, #191717, #191717); background: -webkit-gradient(linear, left top, left bottom, from(#191717), to(#191717)); border:solid 0px ; border-radius:0.2em; border: 1px solid #191717; color:#FFFFFF !important; font-size: 15px !important; /* font-family: 'Helvetica Neue', Arial, Helvetica, sans-serif !important; */ cursor:pointer; font-style:normal; font-weight:normal; line-height: 17px; margin:0 0 0 0; outline:none; padding: 7px 37px 7px 37px; text-align:center; text-decoration:none !important; text-transform:; -moz-border-radius:0.2em; -webkit-border-radius:0.2em; } span.IN-widget > span > span > a > span { -moz-border-radius:0.2em; -webkit-border-radius:0.2em; } span.IN-widget > span > span > a > span:first-child { -moz-border-radius: none; -webkit-border-radius: none; -moz-box-shadow: none; -webkit-box-shadow: none; box-shadow: none; } span.IN-widget span { margin-top: 0px !important; margin-right: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; padding-top: 0px !important; padding-right: 0px !important; padding-bottom: 0px !important; padding-left: 0px !important; } a.applyByEmail:hover, a#applyOnline:hover, a#apply-with-linked-in-button:hover{ background:#191717; background: -moz-linear-gradient(center top , #191717, #191717) repeat scroll 0 0 transparent; background: -webkit-gradient(linear, left top, left bottom,from(#191717),to(#191717)); background-image: -webkit-gradient(linear, 0% 0%, 0% 100%, from(#191717), to(#191717)); text-decoration: none !important; } div.applyDivContainer { text-align:center; width:100%; position:relative; padding: 5px 0px 20px 0px; } div.applyDiv { text-align:center; margin: 0px auto !important; /* width: 450px; height: 30px; */ display: inline-block; position:relative; padding:10px 0px; } div#orApplyByLinkedIn { padding: 10px 20px; width: 60px; float: left; display: inline; } a.applyByEmail { display: inline; } div#applyByLinkedIn { float: left; display: inline; } a.applyOnline { display: inline; margin:10px 0px 0px 0px !important; } a.referralButton { background: #482121; background: #708E9D; color: #FFF !important; -moz-border-radius: 3px; -webkit-border-radius: 3px; border-radius:3px; width:400px; padding: 6px 52px; text-decoration:none !important; font-size: 15px !important; } a.referralButton:hover { background:#3A1A1A; } div.referralDiv { margin: 20px auto; } /* ------------------- TITLE HEADER & CONTENT BLOCK ------------------- */ div.careersTitle { font-size: 24px; line-height: 24px; height: ; color: #0c0c0c; font-weight: bold; font-family: "HelveticaNeue-Light", "Helvetica Neue Light", "Helvetica Neue", Helvetica, Arial, "Lucida Grande", sans-serif; text-transform: none; text-align: ; border-bottom-color: ; border-bottom-style: ; border-bottom-width: ; margin: 13px 0px; margin-top: 13px; margin-right: 0px; margin-bottom: 13px; margin-left: 0px; letter-spacing: 1px; } div.introText { position: relative; float:left; width: 100%; /* overflow: hidden; margin: 0px 0px 0px -5px; padding: 0px 0px 0px 5px; */ /* */ } /* ------------------- SEARCH div & CELLS ------------------- */ div.hrmSearchContainer { clear:left; margin-top:0px; margin-bottom: 10px; } div.hrmSearch { margin: 5px 5px 10px 0px; float:left; display:inline; } div.hrmSearchButton { margin: 7px 5px 10px 3px; float:left; display:inline; } select, option { font-size: 11px; font-family: "HelveticaNeue-Light", "Helvetica Neue Light", "Helvetica Neue", Helvetica, Arial, "Lucida Grande", sans-serif; } .chzn-container, .chzn-results li { line-height: 100% !important; padding: 2px 2px 5px 0px !important; font-size: 11px !important; color: #777777; } .chzn-select { width:170px; font-family: "HelveticaNeue-Light", "Helvetica Neue Light", "Helvetica Neue", Helvetica, Arial, "Lucida Grande", sans-serif; } .chzn-container span{ text-align: center !important; } a.chzn-single { text-decoration: none !important; } .chzn-container-single .chzn-single { text-decoration: none !important; /* color: #908d8d; */ color: #777777; } div.openingsButton { clear: left; margin: 0px 5px 10px 0px; padding: 7px 0px 0px 0px; position: relative; display: block; /*width: 65%;*/ } div.openingsButton span, div.openingsButton a { float:left; } div.openingsButton span { line-height: 27px; } div.openingsButtonForm { padding-top:40px; padding-top: 7px; } input#reqKeywordSearch { color: #777; font-family: "HelveticaNeue-Light", "Helvetica Neue Light", "Helvetica Neue", Helvetica, Arial, "Lucida Grande", sans-serif; text-align: center; height: 22px; width:200px; margin: 0px; padding: 0px 7px 2px 7px; -moz-border-radius: 5px; -webkit-border-radius: 5px; border-radius:5px; border-width: 1px !important; border-color: #AAA !important; border-style: solid !important; background-color: #fff; background-image: -webkit-gradient(linear, left bottom, left top, color-stop(0, #eeeeee), color-stop(0.5, white)); background-image: -webkit-linear-gradient(center bottom, #eeeeee 0%, white 50%); background-image: -moz-linear-gradient(center bottom, #eeeeee 0%, white 50%); background-image: -o-linear-gradient(top, #eeeeee 0%,#ffffff 50%); background-image: -ms-linear-gradient(top, #eeeeee 0%,#ffffff 50%); filter: progid:DXImageTransform.Microsoft.gradient( startColorstr='#eeeeee', endColorstr='#ffffff',GradientType=0 ); background-image: linear-gradient(top, #eeeeee 0%,#ffffff 50%); text-decoration: none !important; margin: 2px 2px 5px 0px !important; } div.hrmKeywordSearch input.defaultTextActive { color: #999999 !important; font-style: italic; font-size: 11px; } input#reqId { color: #777; font-family: "HelveticaNeue-Light", "Helvetica Neue Light", "Helvetica Neue", Helvetica, Arial, "Lucida Grande", sans-serif; text-align: center; height: 22px; width:154px; margin: 0px; padding: 0px 7px 2px 7px; -moz-border-radius: 5px; -webkit-border-radius: 5px; border-radius:5px; border-width: 1px !important; border-color: #AAA !important; border-style: solid !important; background-color: #fff; background-image: -webkit-gradient(linear, left bottom, left top, color-stop(0, #eeeeee), color-stop(0.5, white)); background-image: -webkit-linear-gradient(center bottom, #eeeeee 0%, white 50%); background-image: -moz-linear-gradient(center bottom, #eeeeee 0%, white 50%); background-image: -o-linear-gradient(top, #eeeeee 0%,#ffffff 50%); background-image: -ms-linear-gradient(top, #eeeeee 0%,#ffffff 50%); filter: progid:DXImageTransform.Microsoft.gradient( startColorstr='#eeeeee', endColorstr='#ffffff',GradientType=0 ); background-image: linear-gradient(top, #eeeeee 0%,#ffffff 50%); } input#reqLookupButton { vertical-align: bottom; } div#reqIdLookupFieldContainer { height:26px; display: inline-block; margin: 7px 7px 0px 2px; -moz-border-radius: 5px; -webkit-border-radius: 5px; border-radius:5px; *display:inline; *zoom:1; } .clearBoth { clear:both; } .clearLeft { clear:left; } .clearRight { clear:right; } hr.clearBoth { margin-top: 10px; } /* ------------------- LINKEDIN WIDGET ------------------- */ div.LinkedInWidget { display: block; overflow: hidden; white-space:nowrap; text-align: left; width: 200px; height: 250px; padding: 5px; border: 1px solid #DDD; background: #FFFFFF; -moz-border-radius: 5px; -webkit-border-radius: 5px; border-radius:5px; } iframe#linkedIn { width: 100%; height: 100%; } div.LinkedInMask { position:absolute; background-color: #FFFFFF; height: 45px; width: 200px; } div.LinkedInMask img { padding: 0px 0px 0px 0px; width: 70%; } /* ------------------- FACEBOOK LIKE WIDGET ------------------- */ div.tdfb { height: 66px; margin: 0px 0px 10px 0px; padding: 0px 0px 0px 0px; text-align: left; float:left; width:50%; overflow:hidden; min-width: 350px; width:expression(document.body.clientWidth

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Applicant Tracking System Powered by $(".chzn-select").chosen(); $(".chzn-select-deselect").chosen({allow_single_deselect:true}); // for each filter with an aria-label defined, // add the label to the visible chozen container element $('[data-aria-label]').each( function(index, hiddenSelect){ var $hiddenSelect = $(hiddenSelect); var ariaValue = $hiddenSelect.data('ariaLabel'); $hiddenSelect.siblings('.chzn-container').attr('aria-label', ariaValue); }) $(document).ready(function() { $(".defaultText").focus(function(srcc) { if ($(this).val() == $(this)[0].title) { $(this).removeClass("defaultTextActive"); $(this).val(""); } }); $(".defaultText").blur(function() { if ($(this).val() == "") { $(this).addClass("defaultTextActive"); $(this).val($(this)[0].title); } }); $(".defaultText").blur(); }); $(document).ready(function(){ $(".btn-slide").click(function(){ $("#panel").slideToggle("slow"); $(this).toggleClass("active"); return false; }); }); $(document).ready(function(){ $(".btn-slide2").click(function(){ $("#panel2").slideToggle("slow"); $(this).toggleClass("active"); return false; }); });