Job Title: Medical Receptionist (with AR/Billing Experience)

Position Summary We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our small doctor’s office. This role is responsible for managing the front desk, providing excellent patient service, and supporting the office with basic accounts receivable (AR) and billing tasks. The ideal candidate will be comfortable working in a small office environment where teamwork, flexibility, and reliability are essential.

Key Responsibilities Front Desk & Patient Support Greet patients and visitors in a professional and welcoming manner

Answer and direct phone calls and respond to patient inquiries

Schedule, confirm, and manage patient appointments

Check patients in and out, including collecting copays and updating patient information

Maintain accurate patient records in the electronic medical records (EMR) system

Ensure the front desk area remains organized and presentable

Billing & Accounts Receivable Support

Assist with medical billing tasks including verifying insurance information

Process patient payments and post payments accurately

Follow up on outstanding balances and assist with AR collections

Support insurance claim follow-ups as needed

Maintain accurate billing records and documentation

Qualifications

1–3 years of experience as a medical receptionist or in a healthcare office setting

Some experience with medical billing and/or accounts receivable preferred

Familiarity with EMR systems and basic office software (Microsoft Office, scheduling systems, etc.)

Strong communication and customer service skills

Excellent organizational skills and attention to detail

Ability to multitask and work effectively in a small office environment

Preferred Skills

Knowledge of insurance verification and patient payment processes

Experience working in a small or private medical practice

Comfortable handling confidential patient information in accordance with HIPAA guidelines

Work Environment

Small, team-oriented doctor’s office

In-office position (not remote)

Friendly and patient-focused work environment

We offer Medical, Dental, Vision, Basic Life, Short-Term Disability, Accident, Term Life, Whole Life, and 401k for all W2 Consultants. A benefit overview will be provided as requested.