About the Role

Performs duties that include reception, maintaining clinical and financial records, front office inventory requirements, and medical records.

Knowledge of and proficient use of EMR (Electronic Medical Record) system

Essential Tasks and Responsibilities

• Screens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated.
• Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.
• Schedules appointments for patient referrals as requested by Physicians.
• Logs all referrals according to established guidelines and posts referral numbers to patient's account when received from other Physician practices.
• Advises patients when referral numbers are needed and how patients can obtain a referral. Provides patients with needed information regarding their referral.
• Opens and distributes mail to appropriate personnel daily.
• Ensures accurate patient information is entered into the EPIC system (maintains acceptable registration error rate parameters).
• Ensures daily audit journals are balanced. Enters charges accurately.
• Forward all monthly reports to the Central Business Office in a timely manner.
• Prepares daily deposits per center procedure.
• Updates patient information with pertinent information as needed, Arranges payment agreements as indicated.
• Maintains inventory of front office supplies as required.

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.