: Essential Job Functions: • Manage and nurture client relationships, ensuring that solutions are tailored to meet client needs and drive long-term customer satisfaction. • Collaborate with cross-functional teams to support the delivery of solutions, focusing on profitable growth. • Provide support and mentorship to account executives and managers, helping them meet their targets. • Participate in the development and execution of account strategies, including identifying upsell and cross-sell opportunities. • Serve as a key point of contact for clients, offering insights and guidance as a trusted advisor. • Prepare and deliver client reports and proposals to highlight the value of our services. • Regularly analyze market dynamics and adjust account strategies accordingly. • Contribute to the organization's presence at industry events and conferences. Basic Qualifications: • Bachelor's degree in a relevant field or equivalent combination of education and experience • Typically, 8+ years of relevant work experience in industry, with a minimum of 3+ years in a similar role • Demonstrated success in account leadership roles, achieving sales and revenue targets and nurturing client relationships • Strong leadership and strategic planning abilities, effective communication skills, and a history of driving business growth • A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: • An advanced degree in a relevant field is a plus • Relevant certifications such as Certified Account Manager (CAM) or Certified Strategic Account Manager (CSAM) are a plus